Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Why Service Your Acura at Acura of Brookfield

Service Benefits

  • Market exclusive Concierge Pick-Up and Delivery Service
  • Fleet of 40 Acura loaner vehicles and free shuttle service
  • Acura Accelerated Service.  Appointments recommended but not required
  • Regularly scheduled new owner clinics hosted by our service department including dinner and gifts
  • Comfortable service waiting area with Starbucks coffee, snacks, free Wi-Fi, work stations, and HDTV
  • Complimentary chair massages on 8:30 - 11:30 Monday and Friday mornings
  • Four Service Advisors with an average of 22 years of servicing Acura customers
  • 10 Master Certified ASE Technicians on staff with 170 years combined experience at Acura of Brookfield
  • Over $700,000 invested in Acura special diagnostic and repair tools and equipment
  • Average Technician completes 244 on-line modules of Acura product and training
  • Technicians required to attend seven weeks of Acura factory training
  • Online and mobile service appointment scheduling
  • Monthly newsletter with store news and valuable money-saving service and parts coupons.
  • Free Dealership mobile app for apple and android devices with service appointment scheduler, model specific tutorials, and much more

Acura of Brookfield Awards and Information

  • Milwaukee's only high-line import store that is Wisconsin family owned
  • State of the art charter Acura dealership that opened in 1986
  • Completely renovated in 2016
  • Acura of Brookfield received the 2018 Acura Precision Team Award for the 15th year overall and for 10 consecutive years, which is Acura's most prestigious award for dealerships that deliver outstanding client experience and achieve operational excellence
  • Acura Environmental Leadership Award, Platinum level.  Only Midwest Acura or Honda store to achieve Platinum level.
  • 2018 Acura Client Experience (ACE) Award Winner
  • 2018 Fixed First Visit (FFV) Award Winner
  • 2019 DealerRater Dealer of the Year Award winner for four consecutive years
  • 2019 DealerRater Consumer Satisfaction Award winner for four consecutive years

Testimonials

"extended life of TL High Tech"

brian.walsh0
DEALERRATER
12-13-2019
Full Star Full Star Full Star Full Star Full Star

202,000 miles and rserious maintence only twice. Service personal are very professional and a pleasure to work with.. Car returned clean.waiting area very pleasant win snacks, drinks and work area.

"Efficient and friendly "

Debgomps
DEALERRATER
12-13-2019
Full Star Full Star Full Star Full Star Full Star

My first time here, after relocating from New Jersey, everyone helpful and professional, service preformed was in a timely manner. Adam was kind enough to show me around the waiting area and make me feel very comfortable

"Quick and efficient. "

gumpabags
DEALERRATER
12-13-2019
Full Star Full Star Full Star Full Star Full Star

An easy experience...got my vehicle in right away...Ron explained everything thoroughly and answered my questions easily. Car was washed and vacuumed when it was returned to me...overall a good experience.

Patrice McAfee
Patrice McAfee
GOOGLE
12-13-2019
Full Star Full Star Full Star Full Star Full Star

I really enjoyed my experience with Acura of Brookfield, Shon was my salesman and he was amazing. He was very knowledgeable and he listened to what I wanted and made sure that I was comfortable with my purchase. I will make sure I recommend others.

A1 service

ANNSTYS
CARS
12-12-2019
Full Star Full Star Full Star Full Star Full Star

Ron explained what the A1 service would cover + the cost. After service Ron reviewed the work including the Multi-point Inspection equals Five Stars Service.

Quality service

baldeagle1bl
CARS
12-12-2019
Full Star Full Star Full Star Full Star Full Star

Diagnosed problem and part replaced quickly.Waiting area clean and comfortable. Everyone is friendly. The show room is exceptional with all the cars on display.

"Courteous, efficient, friendly and competent"

GLENN.BURY
DEALERRATER
12-12-2019
Full Star Full Star Full Star Full Star Full Star

This service department and their expertise and honesty is why I bought a 2nd Acura and will buy my next car from this dealership, too.

"A1 service"

ANNSTYS
DEALERRATER
12-12-2019
Full Star Full Star Full Star Full Star Full Star

Ron explained what the A1 service would cover + the cost. After service Ron reviewed the work including the Multi-point Inspection equals Five Stars Service.

"Quality service"

baldeagle1bl
DEALERRATER
12-12-2019
Full Star Full Star Full Star Full Star Full Star

Diagnosed problem and part replaced quickly.Waiting area clean and comfortable. Everyone is friendly. The show room is exceptional with all the cars on display.

Kerry Klecic
Kerry Klecic
GOOGLE
12-12-2019
Full Star Full Star Full Star Full Star Full Star
Tom Dougherty
Tom Dougherty
GOOGLE
12-11-2019
Full Star Full Star Full Star Full Star Full Star
Mike Furst
Mike Furst
GOOGLE
12-10-2019
Full Star Full Star Full Star Full Star Full Star

Took the car in for winter tire changeover using the Express Service. I planned on working on the laptop while the service was being done. As I was getting a coffee, I was asked if I wanted a complimentary chair massage. I accepted. When the chair massage was done, the tire changeover was done and the car was washed, vacuumed and the floor mats cleaned. Work being done in a timely and professional manner is what I have been accustomed to with AOB over the 20+ years of our Acura ownership. The massage was an unexpected pleasure and no I did not get any work done! Well done!!

MaryKay Balchunas
MaryKay Balchunas
GOOGLE
12-10-2019
Full Star Full Star Full Star Full Star Full Star

Gary gave me excellent service. In addition to taking information for the technicians, he reconnected my cellphone to Bluetooth and double-checked my tire pressure before I left the dealership.

"Maintenance "

dmdefnet
DEALERRATER
12-10-2019
Full Star Full Star Full Star Full Star Full Star

Thank you for the quick service!! I appreciated the call about my tires and the need for new tires. Most of all it worked out perfectly that you could take care of it that day so I didn’t have to make another appointment.

Maintenance

dmdefnet
CARS
12-10-2019
Full Star Full Star Full Star Full Star Full Star

Thank you for the quick service!! I appreciated the call about my tires and the need for new tires. Most of all it worked out perfectly that you could take care of it that day so I didn't have to make another appointment.

Brendan Hanley
Brendan Hanley
GOOGLE
12-9-2019
Full Star Full Star Full Star Full Star Full Star

"Great place to be "

Paulwietzel
DEALERRATER
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Amazing staff, keep up the good work! First time there and loved it, service was fast and most importantly, reliable!! You guys are awesome! See you soon!

Sarah Kastelic
Sarah Kastelic
GOOGLE
12-9-2019
Full Star Full Star Full Star Full Star Empty Star

Great place to be

Paulwietzel
CARS
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Amazing staff, keep up the good work! First time there and loved it, service was fast and most importantly, reliable!! You guys are awesome! See you soon!

Easy Purchase

JBEIRS
CARS
12-7-2019
Full Star Full Star Full Star Full Star Full Star

It was a pleasure working with Dave and The Acura Staff when purchasing our new vehicle.. I would most likely come back for another purchase JPB

Awesome Service

Jeff Wagner
CARS
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield's service department does a great job to make you feel comfortable and relaxed. As they work on your car they continue to update you until the work has been completed. While you are waiting they have snacks, coffee and other drinks hot and cold available. Their wating area is very nice.

"Easy Purchase"

JBEIRS
DEALERRATER
12-7-2019
Full Star Full Star Full Star Full Star Full Star

It was a pleasure working with Dave and The Acura Staff when purchasing our new vehicle.. I would most likely come back for another purchase JPB

Great Service

John Z
CARS
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Friendly & easy to work with. No apt to fix a tire and they gave me a car as they fixed mine. Hassle free day- thank you!

Oil change

billc2733
CARS
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Friendly,knowledgeable,courteous and efficient.Very nice waiting room.Whole area very clean.I was very happy with my experience.Be happy with the people you have.

"Great Service"

John Z
DEALERRATER
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Friendly & easy to work with. No apt to fix a tire and they gave me a car as they fixed mine. Hassle free day- thank you!

Zack Fredericks
Zack Fredericks
GOOGLE
12-6-2019
Full Star Full Star Full Star Full Star Full Star

"Oil change "

billc2733
DEALERRATER
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Friendly,knowledgeable,courteous and efficient.Very nice waiting room.Whole area very clean.I was very happy with my experience.Be happy with the people you have.

Great!!

ziggyida
CARS
12-5-2019
Full Star Full Star Full Star Full Star Full Star

Dan is awesome! Can't say enough about him!! Everyone is always very friendly when I come in!! WISHING EVERYONE A MERRY CHRISTMAS & HAPPY NEW YEAR!! 🌲

Recommended place for Acura service!

Bill H.
CARS
12-5-2019
Full Star Full Star Full Star Full Star Full Star

I have an old RSX, and if I can't fix it myself, I take it here. The service writer I usually work with is first rate, and he has helped me numerous times in the past. He once even took pictures of my broken rear aftermarket spring and sent it to me so I could send it in to get the lifetime warranty. On a different occasion I thought the driver side outer cv boot was cracked. They inspected it and determined it wasn't, but clamped my catalytic heat shield because one of the flanges rusted off.

"Great!!"

ziggyida
DEALERRATER
12-5-2019
Full Star Full Star Full Star Full Star Full Star

Dan is awesome! Can't say enough about him!! Everyone is always very friendly when I come in!! WISHING EVERYONE A MERRY CHRISTMAS & HAPPY NEW YEAR!! 🌲

Candy Underwood
Candy Underwood
GOOGLE
12-5-2019
Full Star Full Star Full Star Full Star Full Star

"Recommended place for Acura service!"

Bill H.
DEALERRATER
12-5-2019
Full Star Full Star Full Star Full Star Full Star

I have an old RSX, and if I can't fix it myself, I take it here. The service writer I usually work with is first rate, and he has helped me numerous times in the past. He once even took pictures of my broken rear aftermarket spring and sent it to me so I could send it in to get the lifetime warranty. On a different occasion I thought the driver side outer cv boot was cracked. They inspected it and determined it wasn't, but clamped my catalytic heat shield because one of the flanges rusted off.

"A12 service, recall work, Braque work"

Roger Schaus
DEALERRATER
12-4-2019
Full Star Full Star Full Star Full Star Full Star

Work was completed on time and within the quoted price.. I am satisfied the work was completed on time and within the quoted price yesterday.

A12 service, recall work, Braque work

Roger Schaus
CARS
12-4-2019
Full Star Full Star Full Star Full Star Full Star

Work was completed on time and within the quoted price.. I am satisfied the work was completed on time and within the quoted price yesterday.

"Very satisfied"

CANDYANDCARL 2020 RDX
DEALERRATER
12-3-2019
Full Star Full Star Full Star Full Star Full Star

My experience with Acura of Brookfield, even after changing my mind and creating a headache for the sales/finance team of Stuart, Brian and Ben, was respectful and fair in respect to pricing and the all around experience. This latest experience is the second since May, 2017. I am satisfied and would not hesitate to recommend Acura of Brookfield to anyone.

"♡ Acura Brookfield "

RENEE_DEX
DEALERRATER
12-3-2019
Full Star Full Star Full Star Full Star Full Star

It is always a pleasure working with Keith and the Acura Brookfield team. This is my 3rd Acura that I have purchased from this dealership and I have always been impressed with the customer service and professionalism.

Very satisfied

CANDYANDCARL 2020 RDX
CARS
12-3-2019
Full Star Full Star Full Star Full Star Full Star

My experience with Acura of Brookfield, even after changing my mind and creating a headache for the sales/finance team of Stuart, Brian and Ben, was respectful and fair in respect to pricing and the all around experience. This latest experience is the second since May, 2017. I am satisfied and would not hesitate to recommend Acura of Brookfield to anyone.

??? Acura Brookfield

RENEE_DEX
CARS
12-3-2019
Full Star Full Star Full Star Full Star Full Star

It is always a pleasure working with Keith and the Acura Brookfield team. This is my 3rd Acura that I have purchased from this dealership and I have always been impressed with the customer service and professionalism.

Great experience

BATES_BRANDON
CARS
12-2-2019
Full Star Full Star Full Star Full Star Full Star

Working with Acura Of Brookfield was great. Very easy, and professional. They went out of their way to make the car buying experience easy. I would definitely recommend them.

"Great experience "

BATES_BRANDON
DEALERRATER
12-2-2019
Full Star Full Star Full Star Full Star Full Star

Working with Acura Of Brookfield was great. Very easy, and professional. They went out of their way to make the car buying experience easy. I would definitely recommend them.

"Oil Change"

John Fehlhaber
DEALERRATER
11-28-2019
Full Star Full Star Full Star Full Star Full Star

Prompt friendly service. Car was in and out within about 35 minutes. Wash and vacuum was offered, but got certificate to be used later due to rain that day.

"An excellent service experience"

dbudney
DEALERRATER
11-28-2019
Full Star Full Star Full Star Full Star Full Star

One of the main reasons I have been purchasing my Acura’s from Acura of Brookfield for the past 13 years is because of the quality of the service department and Richard Bravata in Sales! Personalized and efficient care from point of sale through service appointments - top notch all the way!

Oil Change

John Fehlhaber
CARS
11-28-2019
Full Star Full Star Full Star Full Star Full Star

Prompt friendly service. Car was in and out within about 35 minutes. Wash and vacuum was offered, but got certificate to be used later due to rain that day.

An excellent service experience

dbudney
CARS
11-28-2019
Full Star Full Star Full Star Full Star Full Star

One of the main reasons I have been purchasing my Acura's from Acura of Brookfield for the past 13 years is because of the quality of the service department and Richard Bravata in Sales! Personalized and efficient care from point of sale through service appointments - top notch all the way!

David L.
David L.
YELP
11-26-2019
Full Star Full Star Full Star Full Star Full Star

The team at Acura Brookfield always takes great care of me and the family. Quick turnaround on our car service with a personal touch and great amenities in the waiting area; even an opportunity for a massage. Can't ask for more than that!

Bob McDonald
Bob McDonald
GOOGLE
11-26-2019
Full Star Full Star Full Star Full Star Full Star

Very satisfied with my first oil change visit on our 2019 MDX

Simply excellent facility and customer service.

PACKARD1406
CARS
11-25-2019
Full Star Full Star Full Star Full Star Full Star

Very simple if you work with professional people you get excellent results thank you again Peter and Dave for a good buying experience.Hopefully I can buy my next car again at Acura Brookfield

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