Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Why Service Your Acura at Acura of Brookfield

Service Benefits

  • Market exclusive Concierge Pick-Up and Delivery Service
  • Fleet of 40 Acura loaner vehicles and free shuttle service
  • Acura Accelerated Service.  Appointments recommended but not required
  • Regularly scheduled new owner clinics hosted by our service department including dinner and gifts
  • Comfortable service waiting area with Starbucks coffee, snacks, free Wi-Fi, work stations, and HDTV
  • Complimentary chair massages on 8:30 - 11:30 Monday and Friday mornings
  • Four Service Advisors with an average of 22 years of servicing Acura customers
  • 10 Master Certified ASE Technicians on staff with 170 years combined experience at Acura of Brookfield
  • Over $700,000 invested in Acura special diagnostic and repair tools and equipment
  • Average Technician completes 244 on-line modules of Acura product and training
  • Technicians required to attend seven weeks of Acura factory training
  • Online and mobile service appointment scheduling
  • Monthly newsletter with store news and valuable money-saving service and parts coupons.
  • Free Dealership mobile app for apple and android devices with service appointment scheduler, model specific tutorials, and much more

Acura of Brookfield Awards and Information

  • Milwaukee's only high-line import store that is Wisconsin family owned
  • State of the art charter Acura dealership that opened in 1986
  • Completely renovated in 2016
  • Acura of Brookfield received the 2019 Acura Precision Team Award for the 16th year overall and for 11 consecutive years, which is Acura's most prestigious award for dealerships that deliver outstanding client experience and achieve operational excellence
  • Acura Environmental Leadership Award, Platinum level.  Only Midwest Acura or Honda store to achieve Platinum level.
  • 2018 Acura Client Experience (ACE) Award Winner
  • 2018 Fixed First Visit (FFV) Award Winner
  • 2020 DealerRater Dealer of the Year Award winner for five consecutive years
  • 2020 DealerRater Consumer Satisfaction Award winner for five consecutive years

Testimonials

"They got us in on same day that we called. Gave us a..."

brwallus
DEALERRATER
2-24-2020
Full Star Full Star Full Star Full Star Full Star

They got us in on same day that we called. Gave us a loaner and problem addressed the next day. EXCELLENT service I don’t know who we worked as my wife set appointment and knew the people. You will have that on file

"It was great experience working with Acura dealer and..."

Zzachhi
DEALERRATER
2-24-2020
Full Star Full Star Full Star Full Star Full Star

It was great experience working with Acura dealer and they are very friendly took care of my service the best they can be and work with me fantastic

"Dan did a great job. He took me through the process,..."

Gvolp
DEALERRATER
2-22-2020
Full Star Full Star Full Star Full Star Full Star

Dan did a great job. He took me through the process, gave me the costs and what needed to be done and had the work finished on time.

"Awesome service. Appt was about an hour as expected and..."

deklined
DEALERRATER
2-21-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service. Appt was about an hour as expected and included the recall inspection. Got a bonus shoulder massage while waiting! Thanks Acura if Brookfield!

"Acura of Brookfield’s service has always been..."

CLIFFORD.DUNTEMAN
DEALERRATER
2-21-2020
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield’s service has always been exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable.

Acura's personalized service is outstanding. Use of a...

CLANEY0
CARS
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Acura's personalized service is outstanding. Use of a loaner, the car wash and vacuumed interior is definitely a plus! Thank you very much for the extra care.

I love the service department here. They are so helpful...

Ddysart
CARS
2-20-2020
Full Star Full Star Full Star Full Star Full Star

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of.

Great! Very helpful in exposing what needed to be done....

sdries
CARS
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Great! Very helpful in exposing what needed to be done. So far after one day it seems my brakes are great, no noise, so much better.

Went in for accelerated service. Was in and out in no...

Mike
CARS
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes.

"Acura’s personalized service is outstanding. Use of a..."

CLANEY0
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Acura’s personalized service is outstanding. Use of a loaner, the car wash and vacuumed interior is definitely a plus! Thank you very much for the extra care.

"I love the service department here. They are so helpful..."

Ddysart
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of.

"I am always very well taken care of! And my car is very..."

mshenes
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

I am always very well taken care of! And my car is very happy as well. I will be back again and again thank you

"Went in for accelerated service. Was in and out in no..."

Mike
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes.

"Great! Very helpful in exposing what needed to be done...."

sdries
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

Great! Very helpful in exposing what needed to be done. So far after one day it seems my brakes are great, no noise, so much better.

Richard Hansen
Richard Hansen
GOOGLE
2-20-2020
Full Star Full Star Full Star Full Star Full Star

The service always seems very personal, treated like family.

"The department of service doing a great job working on..."

Malachi
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

The department of service doing a great job working on my 2016 MDX I would recommend people to trust and I appreciate being very helpful

Excellent service and very professional employees. The...

jkumbier0
CARS
2-19-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service and very professional employees. The experience was top notch. I would definitely come back and will highly recommend this dealer to others. I was extremely impressed with everyone involved in the sales process.

Martha Henes
Martha Henes
GOOGLE
2-19-2020
Full Star Full Star Full Star Full Star Full Star

I am always well taken care of!!

"Excellent service and very professional employees. The..."

jkumbier0
DEALERRATER
2-19-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service and very professional employees. The experience was top notch. I would definitely come back and will highly recommend this dealer to others. I was extremely impressed with everyone involved in the sales process.

Casey L
Casey L
GOOGLE
2-19-2020
Full Star Full Star Full Star Full Star Full Star

I called Racine Honda regarding a part for a 2000 Integra and was told that they don't carry parts that old anymore and hung up. I then called here and Wayne was very helpful! While he did not have the part in stock he was able to get me in contact with another Honda dealer that had it and I was able to pick it up the same day. Great service at this dealership.

The service department at Acura of Brookfield is...

todd.blazei
CARS
2-18-2020
Full Star Full Star Full Star Full Star Full Star

The service department at Acura of Brookfield is First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every service visit, they make you feel at home.

linda kumbier
linda kumbier
GOOGLE
2-18-2020
Full Star Full Star Full Star Full Star Full Star

Recently purchased a 2017 Acura MDX. My sales associate Haralson was a pleasure to work with. His knowledge of the vehicle made it easy to make an informed decision. No pressure to make the sale. I had worked with other dealerships/ sales personnel and this was by far the best experience. John Kumbier

"The service department at Acura of Brookfield is..."

todd.blazei
DEALERRATER
2-18-2020
Full Star Full Star Full Star Full Star Full Star

The service department at Acura of Brookfield is First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every service visit, they make you feel at home.

The Xzilon coating was reapplied due to a minor accident....

denise w
CARS
2-17-2020
Full Star Full Star Full Star Full Star Full Star

The Xzilon coating was reapplied due to a minor accident. Their estimate for the amount of time it would take was right on. Thank you for the great service!

Adam did a great job keeping me informed and explaining...

dan.buss.wi
CARS
2-17-2020
Full Star Full Star Full Star Full Star Full Star

Adam did a great job keeping me informed and explaining the work needed. Great job by the technicians as well! Great service all around! Thanks!

"Adam did a great job keeping me informed and explaining..."

dan.buss.wi
DEALERRATER
2-17-2020
Full Star Full Star Full Star Full Star Full Star

Adam did a great job keeping me informed and explaining the work needed. Great job by the technicians as well! Great service all around! Thanks!

"The Xzilon coating was reapplied due to a minor accident...."

denise w
DEALERRATER
2-17-2020
Full Star Full Star Full Star Full Star Full Star

The Xzilon coating was reapplied due to a minor accident. Their estimate for the amount of time it would take was right on. Thank you for the great service!

Once again did not properly reinstall the cover over the...

DHANSON3
CARS
2-16-2020
Full Star Full Star Full Star Full Star Empty Star

Once again did not properly reinstall the cover over the engine. At least this time they did not break any of the buttons or the air filter plenum. Adam is great to work with. Very customer focused

I have had a great experience with them. I got the car at...

annetteclason
CARS
2-16-2020
Full Star Full Star Full Star Full Star Full Star

I have had a great experience with them. I got the car at the end of December. Right away I had a problem with some sensors. At first they couldn't duplicate it. A couple people kept trying and they finally did. It took almost six weeks to get the parts. Shame on Acura. Not the dealerships fault.

"I have had a great experience with them. I got the car at..."

annetteclason
DEALERRATER
2-16-2020
Full Star Full Star Full Star Full Star Full Star

I have had a great experience with them. I got the car at the end of December. Right away I had a problem with some sensors. At first they couldn’t duplicate it. A couple people kept trying and they finally did. It took almost six weeks to get the parts. Shame on Acura. Not the dealerships fault.

"Once again did not properly reinstall the cover over the..."

DHANSON3
DEALERRATER
2-16-2020
Full Star Full Star Full Star Full Star Empty Star

Once again did not properly reinstall the cover over the engine. At least this time they did not break any of the buttons or the air filter plenum. Adam is great to work with. Very customer focused

I always get a free loaner when my car is in to be...

THERAPYDOGMOM
CARS
2-14-2020
Full Star Full Star Full Star Full Star Full Star

I always get a free loaner when my car is in to be serviced . They are great about calling to let me know what's going on with my car.

"I always get a free loaner when my car is in to be..."

THERAPYDOGMOM
DEALERRATER
2-14-2020
Full Star Full Star Full Star Full Star Full Star

I always get a free loaner when my car is in to be serviced . They are great about calling to let me know what’s going on with my car.

"Always good service. "

TRATRA2
DEALERRATER
2-13-2020
Full Star Full Star Full Star Full Star Full Star

Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes away the stress of making arrangements to Drop off and pick up my car. Thank you!

"Great service as usual, no complaints, friendly staff,..."

TJSAIKIE
DEALERRATER
2-13-2020
Full Star Full Star Full Star Full Star Full Star

Great service as usual, no complaints, friendly staff, fast service.... never had anything but great service over last 20 years coming into the Acura dealership l

Great service as usual, no complaints, friendly staff,...

TJSAIKIE
CARS
2-13-2020
Full Star Full Star Full Star Full Star Full Star

Great service as usual, no complaints, friendly staff, fast service.... never had anything but great service over last 20 years coming into the Acura dealership l

Always good service.

TRATRA2
CARS
2-13-2020
Full Star Full Star Full Star Full Star Full Star

Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes away the stress of making arrangements to Drop off and pick up my car. Thank you!

"Just got vehicle home and I already recommended them!"

Mike P
DEALERRATER
2-12-2020
Full Star Full Star Full Star Full Star Full Star

David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them down? He was knowledgeable about the vehicle I was looking at and actually pointed me towards another vehicle that had recently arrived. I ended up purchasing the 2nd vehicle. David pointed out the vehicle features on a test drive and answered all my questions. There was even a defect we noticed with the sound system and he promised to have it looked at. They diagnosed the issue and ordered the needed part. I did not have to follow up when I picked up the vehicle the next day, it was already taken care of. My buying experience was low pressure and everyone I met at the dealership was friendly and very accommodating. When I was able to pick up the vehicle everything was neat, clean and in order. Best car buying experience I have had!

John Mortimer
John Mortimer
GOOGLE
2-12-2020
Full Star Full Star Full Star Full Star Full Star

A perfect experience!

Just got vehicle home and I already recommended them!

Mike P
CARS
2-12-2020
Full Star Full Star Full Star Full Star Full Star

David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them down? He was knowledgeable about the vehicle I was looking at and actually pointed me towards another vehicle that had recently arrived. I ended up purchasing the 2nd vehicle. David pointed out the vehicle features on a test drive and answered all my questions. There was even a defect we noticed with the sound system and he promised to have it looked at. They diagnosed the issue and ordered the needed part. I did not have to follow up when I picked up the vehicle the next day, it was already taken care of. My buying experience was low pressure and everyone I met at the dealership was friendly and very accommodating. When I was able to pick up the vehicle everything was neat, clean and in order. Best car buying experience I have had!

I just recently got my alternator replaced the service...

LATASHAELAM
CARS
2-10-2020
Full Star Full Star Full Star Empty Star Empty Star

I just recently got my alternator replaced the service was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experience

"I just recently got my alternator replaced the service..."

LATASHAELAM
DEALERRATER
2-10-2020
Full Star Full Star Full Star Empty Star Empty Star

I just recently got my alternator replaced the service was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experience

GamerBros99
GamerBros99
GOOGLE
2-8-2020
Full Star Full Star Full Star Full Star Full Star

Derrick gave an excellent welcoming / they pulled my air filters promptly to show me / my ILX got a terrific cleaning & routine maintenance! Much appreciated their terrific/overrall service -

David and Brian were the best. I came in with a loan and...

Diamond H
CARS
2-6-2020
Full Star Full Star Full Star Full Star Full Star

David and Brian were the best. I came in with a loan and interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved, David took his time showing me how everything worked with the vehicle I purchased. I couldn't have asked for better people to work with.

"David and Brian were the best. I came in with a loan and..."

Diamond H
DEALERRATER
2-6-2020
Full Star Full Star Full Star Full Star Full Star

David and Brian were the best. I came in with a loan and interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved, David took his time showing me how everything worked with the vehicle I purchased. I couldn’t have asked for better people to work with.

"Service was completed in a clean and efficient way. Gary..."

mherte42085
DEALERRATER
2-6-2020
Full Star Full Star Full Star Full Star Full Star

Service was completed in a clean and efficient way. Gary was very helpful explaining the process and how things were progressing throughout the day. Good experiences.

Service was completed in a clean and efficient way. Gary...

mherte42085
CARS
2-6-2020
Full Star Full Star Full Star Full Star Full Star

Service was completed in a clean and efficient way. Gary was very helpful explaining the process and how things were progressing throughout the day. Good experiences.

"Dave was helpful and accommodating with my concerns...."

nhtvyy
DEALERRATER
2-5-2020
Full Star Full Star Full Star Full Star Full Star

Dave was helpful and accommodating with my concerns. Accelerated service was done in a timely manner and car wash was done well. Service was reasonable price. Always have my Acura serviced at the dealer.

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