Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Service/Parts: 262-565-6519   Sales: 262-565-6501  

Closed March 25th – April 7th.

Updated Hours

Why Choose Acura of Brookfield

  • Milwaukee's only high-line import store that is Wisconsin family owned
  • State of the art charter Acura dealership that opened in 1986
  • Completely renovated in 2016
  • Acura of Brookfield received the 2019 Acura Precision Team Award for the 16th year overall and for 11 consecutive years, which is Acura's most prestigious award for dealerships that deliver outstanding client experience and achieve operational excellence
  • Acura Environmental Leadership Award, Platinum level.  Only Midwest Acura or Honda store to achieve Platinum level.
  • 2019 Acura Financial Services Council of Excellence Award winner for four consecutive years
  • 2020 DealerRater Dealer of the Year Award winner for five consecutive years
  • 2020 DealerRater Consumer Satisfaction Award winner for five consecutive years
  • Free Dealership mobile app for apple and android devices with inventory, service appointment scheduler, model specific tutorials, and much more
  • Monthly newsletter with store news, current sales offers, and valuable money-saving service and parts coupons.
  • 75 employees who live and work in the metro Milwaukee area

Why Buy From Acura of Brookfield

  • No hassle selling style with very fair pricing
  • Transparent and detailed pricing
  • Always excellent selection of New Acura models
  • 11 Sales Consultants with an average of 11 years of servicing Acura customers
  • Acura product specialist on staff and available for support of Acura features and technology.
  • Thorough feature and technology tutorials at time of purchase and anytime during your vehicle ownership.

Why Choose an Acura Certified Pre-Owned from Acura of Brookfield

  • Comprehensive 182-point inspection ensures high quality and fully reconditioned
  • Minor dings, dents, wheel and bumper scuffs are reduced or eliminated ensuring each vehicle looks great.
  • Acura Certified Limited Warranty adds an additional 24 months after the original New Vehicle Warranty expires or up to 100,000 total miles (whichever occurs first)
  • 7-year / 100,000 Mile Powertrain Limited Warranty
  • 24-hour toll-free Roadside Assistance (during the 24-month /100,000 Mile Acura Certified Limited Warranty period) Includes emergency fuel delivery, battery jump start, emergency lockout assistance, flat tire change (with good spare), and emergency towing
  • First Scheduled Maintenance included.  Valid for 12 months or 12,000 miles, whichever occurs first.  The maintenance items that may be included are oil change, tire rotation, air/pollen filter replacement, differential fluid replacement, and/or brake fluid flush.  The maintenance items included are based on the Maintenance Minder System.
  • Up-to-date maintenance records at time of purchase
  • If tires and brake pads are less than 50% of the original size, we replace them
  • Complimentary 3-month AcuraLink® trial
  • Complimentary 3-month SiriusXM Radio Service
  • Set of carpeted and all-season floor mats
  • 2 key fobs and Owner's Manual

Why Service Your Acura at Acura of Brookfield

  • Market exclusive Concierge Pick-Up and Delivery Service
  • Fleet of 40 Acura loaner vehicles and free shuttle service
  • Acura Accelerated Service.  Appointments recommended but not required
  • Regularly scheduled new owner clinics hosted by our service department including dinner and gifts
  • Comfortable service waiting area with Starbucks coffee, snacks, free Wi-Fi, work stations, and HDTV
  • Complimentary chair massages on 8:30 - 11:30 Monday and Friday mornings
  • Four Service Advisors with an average of 22 years of servicing Acura customers
  • 10 Master Certified ASE Technicians on staff with 170 years combined experience at Acura of Brookfield
  • Over $700,000 invested in Acura special diagnostic and repair tools and equipment
  • Average Technician completes 244 on-line modules of Acura product and training
  • Technicians required to attend seven weeks of Acura factory training
  • Online and mobile service appointment scheduling
  • 2019 Acura Client Experience (ACE) Award Winner
  • 2019 Fixed First Visit (FFV) Award Winner

Testimonials

"Acura of Brookfield is probably the best run dealership..."

DFREDERICKSON0
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield is probably the best run dealership and service organization I have dealt with for many years. I have bought four cars from them since the early eighties and keep returning. The service department is clean, courteous and honest and professional and I feel that I can trust them implicitly

"Best car buying experience"

Saul29
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Buying a car was one of my least favorite things to do, but my recent experience with this team has swayed my feelings. Jacob was knowledgeable and informative of the product he represented, actively listened to what I needed from a vehicle, and then paired me with it. I was impressed how outgoing, respectful, and courteous all of the staff was with me and my wife, aside from being knowledgeable. Thanks for a great experience!

Pleasure to work with Colin, he gave an accurate estimate...

Happy customer
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule.

I am completely satisfied with the way I was treated at...

bjkuntzsch
CARS
3-25-2020
Full Star Full Star Full Star Full Star Full Star

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to my RDX.

"I am completely satisfied with the way I was treated at..."

bjkuntzsch
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to my RDX.

"Pleasure to work with Colin, he gave an accurate estimate..."

Happy customer
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule.

Great Car Buying Experience

nazynelly
CARS
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

"Great Car Buying Experience"

nazynelly
DEALERRATER
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

Came in for an oil change. Service is always professional...

chinmd29
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

"Came in for an oil change. Service is always professional..."

chinmd29
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

Alex Espinal
Alex Espinal
GOOGLE
3-19-2020
Full Star Full Star Full Star Full Star Full Star

"Service Appointment "

MDOUCAS
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

"It’s been some years since I have been to Acura of..."

JENNINE
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

It’s been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

Service Appointment

MDOUCAS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

It's been some years since I have been to Acura of...

JENNINE
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

It's been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

"Awesome as usual. Will never take my 2012 TL anywhere..."

gwmorgan
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

"Great service. Always professional and quality work...."

cplazak
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

Awesome as usual. Will never take my 2012 TL anywhere...

gwmorgan
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

Great service. Always professional and quality work....

cplazak
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

"Always extremely happy with the service. Particularly so..."

JSWILBER
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

"Very professional and helpful staff. Waiting area very..."

Don
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

Very professional and helpful staff. Waiting area very...

Don
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

Always extremely happy with the service. Particularly so...

JSWILBER
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

Very happy with service. Very professional and explained...

Link182
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn't currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn't be happier.

"Very happy with service. Very professional and explained..."

Link182
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn’t be happier.

"Excellent service. "

Mary Ann George
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

Excellent service.

Mary Ann George
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

excellent

BUCKYMD
CARS
3-11-2020
Full Star Full Star Full Star Full Star Full Star

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

"Colin greeted me quickly and pleasantly as I drove my car..."

VlB
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

"excellent"

BUCKYMD
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

"No a bait and switch , nor no added cost tagged on at..."

Heavenlywonder23
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

"Great service experience, no surprises! Dan Surges..."

donsladek
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

"I appreciate the service, including, but not limited to..."

Tgrizzer
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

Great service experience, no surprises! Dan Surges...

donsladek
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

Colin greeted me quickly and pleasantly as I drove my car...

VlB
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

I appreciate the service, including, but not limited to...

Tgrizzer
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

No a bait and switch , nor no added cost tagged on at...

Heavenlywonder23
CARS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

"Service people handled the service requirements quickly..."

Service I have come to expect
DEALERRATER
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

Service people handled the service requirements quickly...

Service I have come to expect
CARS
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

"Colin and Dave were very helpful - explained the service..."

EMMYBETHH
DEALERRATER
3-6-2020
Full Star Full Star Full Star Full Star Empty Star

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

Colin and Dave were very helpful - explained the service...

EMMYBETHH
CARS
3-6-2020
Full Star Full Star Full Star Full Star Empty Star

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

"When pulling up to the service dept, it always appears..."

mschock10
DEALERRATER
3-5-2020
Full Star Full Star Full Star Full Star Full Star

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

Great car shopping experience

Michelle Saglibene
EDMUNDS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

As like most people I don’t like car shopping. I’d been looking for months. Of all the dealers I’d gone too, Al at Acura was amazing! His knowledge of the vehicle, his way of making you feel very comfortable, not pushy demeanor was great. The customer service we received before during and after we made a purchase was above and beyond! They definitely made car shopping a good experience from start to finish! Thanks again Al! ( And Acura Staff)

When pulling up to the service dept, it always appears...

mschock10
CARS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

The dealership was fine. I also feel they left room to...

jamestj83
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

The dealership was fine. I also feel they left room to negotiate the price of the vehicle. I'm very please and I would buy a vehicle from them again!

"Great experience. Stuart B., Annie K., and team were..."

mlpape
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.

"The dealership was fine. I also feel they left room to..."

jamestj83
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

The dealership was fine. I also feel they left room to negotiate the price of the vehicle. I’m very please and I would buy a vehicle from them again!

Great experience. Stuart B., Annie K., and team were...

mlpape
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.

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