Why Choose Acura of Brookfield

  • Milwaukee's only high-line import store that is Wisconsin family owned
  • State of the art charter Acura dealership that opened in 1986
  • Completely renovated in 2016
  • Acura of Brookfield received the 2019 Acura Precision Team Award for the 16th year overall and for 11 consecutive years, which is Acura's most prestigious award for dealerships that deliver outstanding client experience and achieve operational excellence
  • Acura Environmental Leadership Award, Platinum level.  Only Midwest Acura or Honda store to achieve Platinum level.
  • 2019 Acura Financial Services Council of Excellence Award winner for four consecutive years
  • 2020 DealerRater Dealer of the Year Award winner for five consecutive years
  • 2020 DealerRater Consumer Satisfaction Award winner for five consecutive years
  • Free Dealership mobile app for apple and android devices with inventory, service appointment scheduler, model specific tutorials, and much more
  • Monthly newsletter with store news, current sales offers, and valuable money-saving service and parts coupons.
  • 75 employees who live and work in the metro Milwaukee area

Why Buy From Acura of Brookfield

  • No hassle selling style with very fair pricing
  • Transparent and detailed pricing
  • Always excellent selection of New Acura models
  • 11 Sales Consultants with an average of 11 years of servicing Acura customers
  • Acura product specialist on staff and available for support of Acura features and technology.
  • Thorough feature and technology tutorials at time of purchase and anytime during your vehicle ownership.

Why Choose an Acura Certified Pre-Owned from Acura of Brookfield

  • Comprehensive 182-point inspection ensures high quality and fully reconditioned
  • Minor dings, dents, wheel and bumper scuffs are reduced or eliminated ensuring each vehicle looks great.
  • Acura Certified Limited Warranty adds an additional 24 months after the original New Vehicle Warranty expires or up to 100,000 total miles (whichever occurs first)
  • 7-year / 100,000 Mile Powertrain Limited Warranty
  • 24-hour toll-free Roadside Assistance (during the 24-month /100,000 Mile Acura Certified Limited Warranty period) Includes emergency fuel delivery, battery jump start, emergency lockout assistance, flat tire change (with good spare), and emergency towing
  • First Scheduled Maintenance included.  Valid for 12 months or 12,000 miles, whichever occurs first.  The maintenance items that may be included are oil change, tire rotation, air/pollen filter replacement, differential fluid replacement, and/or brake fluid flush.  The maintenance items included are based on the Maintenance Minder System.
  • Up-to-date maintenance records at time of purchase
  • If tires and brake pads are less than 50% of the original size, we replace them
  • Complimentary 3-month AcuraLink® trial
  • Complimentary 3-month SiriusXM Radio Service
  • Set of carpeted and all-season floor mats
  • 2 key fobs and Owner's Manual

Why Service Your Acura at Acura of Brookfield

  • Market exclusive Concierge Pick-Up and Delivery Service
  • Fleet of 40 Acura loaner vehicles and free shuttle service
  • Acura Accelerated Service.  Appointments recommended but not required
  • Regularly scheduled new owner clinics hosted by our service department including dinner and gifts
  • Comfortable service waiting area with Starbucks coffee, snacks, free Wi-Fi, work stations, and HDTV
  • Complimentary chair massages on 8:30 - 11:30 Monday and Friday mornings
  • Four Service Advisors with an average of 22 years of servicing Acura customers
  • 10 Master Certified ASE Technicians on staff with 170 years combined experience at Acura of Brookfield
  • Over $700,000 invested in Acura special diagnostic and repair tools and equipment
  • Average Technician completes 244 on-line modules of Acura product and training
  • Technicians required to attend seven weeks of Acura factory training
  • Online and mobile service appointment scheduling
  • 2019 Acura Client Experience (ACE) Award Winner
  • 2019 Fixed First Visit (FFV) Award Winner

Testimonials

"Professional, friendly and very prompt "

Steve mdxr
DEALERRATER
7-13-2020
Full Star Full Star Full Star Full Star Full Star

Very nice system to drop off your vehicle and followed by very prompt attention and service order with all details requested with a copy before I could get to the coffee machine. P.S. nice, clean and quiet waiting area. Pleasant experience.

"Seamless service visit"

PaulP
DEALERRATER
7-11-2020
Full Star Full Star Full Star Full Star Full Star

The service rep Gary explained everything regarding parts and timeline. Took me about 10 min to pay the cashier, pickup my car and be back on the road.

We love the Accura brand but love this deal shop even...

Gullotti.j
CARS
7-10-2020
Full Star Full Star Full Star Full Star Full Star

We love the Accura brand but love this deal shop even more - we wouldn't buy a car anywhere else. Tom our sales person was amazing

Great visit

lawrences2005
CARS
7-10-2020
Full Star Full Star Full Star Full Star Empty Star

Everything was handled politely, professionally and efficiently. I especially appreciated that the fuel pump needed for a recall was located despite these fuel pumps being in short supply. My sole concern was that the pre-visit quote for a towing hitch did not include the labor charge. The service rep did call to alert me to this before work was actually started on this item.

"We love the Accura brand but love this deal shop even..."

Gullotti.j
DEALERRATER
7-10-2020
Full Star Full Star Full Star Full Star Full Star

We love the Accura brand but love this deal shop even more - we wouldn’t buy a car anywhere else. Tom our sales person was amazing

"Great visit"

lawrences2005
DEALERRATER
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Everything was handled politely, professionally and efficiently. I especially appreciated that the fuel pump needed for a recall was located despite these fuel pumps being in short supply. My sole concern was that the pre-visit quote for a towing hitch did not include the labor charge. The service rep did call to alert me to this before work was actually started on this item.

"I needed a B13 service and Ron walked me through..."

TAlioto
DEALERRATER
7-9-2020
Full Star Full Star Full Star Full Star Full Star

I needed a B13 service and Ron walked me through everything that was going to be done and explained it throughly. During the service Gary called to say some further service was needed. He went through it without saying everything had to be done but instead recommended what was most important.

I needed a B13 service and Ron walked me through...

TAlioto
CARS
7-9-2020
Full Star Full Star Full Star Full Star Full Star

I needed a B13 service and Ron walked me through everything that was going to be done and explained it throughly. During the service Gary called to say some further service was needed. He went through it without saying everything had to be done but instead recommended what was most important.

D V
D V
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

I live an hour and 45 minutes away and I will always be willing to drive down to have my vehicle serviced here! They are so welcoming every time I stop in. I have one Acura dealership closer to home and refuse to go there. Thanks for always having a smile on your faces, and awesome customer service!!

Michael Corcoran
Michael Corcoran
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

I chose Acura of Brookfield over a much closer dealership because of their professional sales approach. I first worked with Matt through internet sales. We were able to negotiate a fair and reasonable trade on our 2010 MDX and agreed on a fair price on our new MDX. We arrived at the dealership and instantly felt welcomed and comfortable. Tony explained in detail the various functional aspects in a very friendly manner. Our next stop was with the equally friendly finance department. When we drove away, we felt good about the entire experience and I would highly recommend Acura of Brookfield to anyone interested in owning one of their fine line of automobiles.

"Just outstanding service provided in every aspect..."

auclsm
DEALERRATER
7-7-2020
Full Star Full Star Full Star Full Star Full Star

Just outstanding service provided in every aspect . Service writers are very helpful and we appreciate the contact to discuss prior to beginning repairs Acura of Brookfield always provides timely, professional and complete service as their diagnosis requires. The use of loaner vehicles is greatly appreciated while work is being accomplished We are 20+ year customers and have never been disappointed in the dealership. Frank and Trude Pletcher

Just outstanding service provided in every aspect...

auclsm
CARS
7-7-2020
Full Star Full Star Full Star Full Star Full Star

Just outstanding service provided in every aspect . Service writers are very helpful and we appreciate the contact to discuss prior to beginning repairs Acura of Brookfield always provides timely, professional and complete service as their diagnosis requires. The use of loaner vehicles is greatly appreciated while work is being accomplished We are 20+ year customers and have never been disappointed in the dealership. Frank and Trude Pletcher

"Thank you for always being very helpful & efficient! You..."

kallmaab
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Thank you for always being very helpful & efficient! You take the time to explain the details about what is going on with my Acura. I appreciate the honesty!

"Great people, reasonable costs and great work.They are..."

brian.walsh0
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Great people, reasonable costs and great work. They are hpful, go the extra mile. The woman who taes my payment, provides a loaner car helps make every visit pleasent.

"Work was done quickly & to my satisfaction.Why..."

debbiedu55
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Work was done quickly & to my satisfaction. Why twenty-five words? The loaner was a bigger car & automatic. I am not used to driving an automatic.

"I was truly professionally taken care of, it’s why in my..."

mkelly2014
DEALERRATER
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I was truly professionally taken care of, it’s why in my family this is the tenth Acura we have, special thanks to salesman Tom schellinger..

Great people, reasonable costs and great work.They are...

brian.walsh0
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Great people, reasonable costs and great work. They are hpful, go the extra mile. The woman who taes my payment, provides a loaner car helps make every visit pleasent.

Work was done quickly & to my satisfaction.Why...

debbiedu55
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Work was done quickly & to my satisfaction. Why twenty-five words? The loaner was a bigger car & automatic. I am not used to driving an automatic.

Thank you for always being very helpful & efficient! You...

kallmaab
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

Thank you for always being very helpful & efficient! You take the time to explain the details about what is going on with my Acura. I appreciate the honesty!

I was truly professionally taken care of, it's why in my...

mkelly2014
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I was truly professionally taken care of, it's why in my family this is the tenth Acura we have, special thanks to salesman Tom schellinger..

"Excellent Service Provided"

BALKANSKY
DEALERRATER
7-3-2020
Full Star Full Star Full Star Full Star Full Star

This dealership is loaded with pleasant, responsive, and knowledgeable professionals. It is a pleasure to interact with them in buying and caring for my vehicle.

Excellent Service Provided

BALKANSKY
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

This dealership is loaded with pleasant, responsive, and knowledgeable professionals. It is a pleasure to interact with them in buying and caring for my vehicle.

Maintenance on 2015 Acura RDX

bandjolson
CARS
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Maintenance visit was easy, convenient and very professional. I especially appreciated the explanation of the service details using the color-coded diagram of the car because this aided my understanding. I also appreciated being shown the condition of the two filters from the car rather than just being told the filters needed to be replaced. And, during this COVID-19 pandemic, the sanitizing efforts were reassuring.

Angel Lee
Angel Lee
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Nice staff - Derek helped me and he displayed excellent service!

"Maintenance on 2015 Acura RDX"

bandjolson
DEALERRATER
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Maintenance visit was easy, convenient and very professional. I especially appreciated the explanation of the service details using the color-coded diagram of the car because this aided my understanding. I also appreciated being shown the condition of the two filters from the car rather than just being told the filters needed to be replaced. And, during this COVID-19 pandemic, the sanitizing efforts were reassuring.

Professional, friendly and helpful staff, informational...

poliver928
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Professional, friendly and helpful staff, informational about exactly what services would be done, shop is clean and someone was able to help me as soon as I walked in

Always Fantastic Service!Everything done...

spielmeier
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Always Fantastic Service! Everything done perfectly! Always Professional and Courteous! They are Family and Friends to me and my Family! Always have been and always will be!

"Always Fantastic Service!Everything done..."

spielmeier
DEALERRATER
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Always Fantastic Service! Everything done perfectly! Always Professional and Courteous! They are Family and Friends to me and my Family! Always have been and always will be!

"Professional, friendly and helpful staff, informational..."

poliver928
DEALERRATER
7-1-2020
Full Star Full Star Full Star Full Star Full Star

Professional, friendly and helpful staff, informational about exactly what services would be done, shop is clean and someone was able to help me as soon as I walked in

"Excellent work by Acura of Brookfield service Dept, Dan..."

Finwiz
DEALERRATER
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Excellent work by Acura of Brookfield service Dept, Dan Surges and Gary K., getting a valve stem changed for me in an hour or so. I was headed out of town, so the exemplary service was greatly appreciated!!

"Prompt and professional service manager. - second time..."

Oleg Z.
DEALERRATER
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Prompt and professional service manager. - second time working with this individual. The work was completed within 30 mins (no appointment was necessary). Multi-Point inspection is always a plus! Thanks.

"Colin was my service rep listen at my problem, he kept..."

yesannie5
DEALERRATER
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Colin was my service rep listen at my problem, he kept me informed of each service that had to be done. Would recommend to anyone.

Prompt and professional service manager. - second time...

Oleg Z.
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Prompt and professional service manager. - second time working with this individual. The work was completed within 30 mins (no appointment was necessary). Multi-Point inspection is always a plus! Thanks.

Colin was my service rep listen at my problem, he kept...

yesannie5
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Colin was my service rep listen at my problem, he kept me informed of each service that had to be done. Would recommend to anyone.

Sayem Ahmed
Sayem Ahmed
GOOGLE
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Great service

Acura of Brookfield is a really great place. They really...

MAEGLESTON
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield is a really great place. They really care about my business. I had a problem with oil consumption and there was a process, but once the process was followed, they fixed the problem for free. They also recommended getting some extensive work done during this time (that would have to be done anyway shortly later). This saved me time and money. After the fix, I noticed that my air conditioner wasn't working, but it wasn't caught until I was almost home. I called Dan Surgis the same day, and they sent Mike out to try to fix it. It wasn't what they thought, so they gave me the loaner car back and took my car back to the shop. It was fixed the same day and they brought my car back when it was done. Thank you for fixing all of my issues the same day and trying to make this as stress free as possible.

"Acura of Brookfield is a really great place. They really..."

MAEGLESTON
DEALERRATER
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield is a really great place. They really care about my business. I had a problem with oil consumption and there was a process, but once the process was followed, they fixed the problem for free. They also recommended getting some extensive work done during this time (that would have to be done anyway shortly later). This saved me time and money. After the fix, I noticed that my air conditioner wasn’t working, but it wasn’t caught until I was almost home. I called Dan Surgis the same day, and they sent Mike out to try to fix it. It wasn’t what they thought, so they gave me the loaner car back and took my car back to the shop. It was fixed the same day and they brought my car back when it was done. Thank you for fixing all of my issues the same day and trying to make this as stress free as possible.

staff are always polite, job is always well done. love...

SWEIMER
CARS
6-27-2020
Full Star Full Star Full Star Full Star Full Star

staff are always polite, job is always well done. love that they give me a loaner too. and i can count on them being timely.

"staff are always polite, job is always well done. love..."

SWEIMER
DEALERRATER
6-27-2020
Full Star Full Star Full Star Full Star Full Star

staff are always polite, job is always well done. love that they give me a loaner too. and i can count on them being timely.

The entire team at Acura of Brookfield was accommodating...

SPRANG27
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

The entire team at Acura of Brookfield was accommodating and extremely helpful! From the time we submitted our request online to the time we picked up our new Acura, the entire team was a pleasure to work with.

Regular maintenance visit - maintenance recommendations...

NCHAUER
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Regular maintenance visit - maintenance recommendations explained thoroughly, our questions answered, car was ready in timely manner. Service Dept has always provided excellent service for our MDX.

Great service. Clean facility and wonderful staff. Came...

rldunne5678
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Clean facility and wonderful staff. Came in for a recall and they also did and inspection of the entire car which I did not expect but so glad they did.

Awesome service department with kind and courteous staff....

Sprmmr05
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service department with kind and courteous staff. I love the attention to detail from everyone at the dealership. I wouldn't go anywhere else!!

Always a positive experience visiting. The people that...

Tom
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Always a positive experience visiting. The people that work here are as excellent as the service. A little out of my way, but always worth the trip.

Bill Dick
Bill Dick
GOOGLE
6-26-2020
Full Star Full Star Full Star Full Star Full Star

"Awesome service department with kind and courteous staff...."

Sprmmr05
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service department with kind and courteous staff. I love the attention to detail from everyone at the dealership. I wouldn't go anywhere else!!

"Regular maintenance visit - maintenance recommendations..."

NCHAUER
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Regular maintenance visit - maintenance recommendations explained thoroughly, our questions answered, car was ready in timely manner. Service Dept has always provided excellent service for our MDX.

"Always a positive experience visiting. The people that..."

Tom
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Always a positive experience visiting. The people that work here are as excellent as the service. A little out of my way, but always worth the trip.

"Great service. Clean facility and wonderful staff. Came..."

rldunne5678
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Clean facility and wonderful staff. Came in for a recall and they also did and inspection of the entire car which I did not expect but so glad they did.

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