Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Why Choose Acura of Brookfield

  • Milwaukee's only high-line import store that is Wisconsin family owned
  • State of the art charter Acura dealership that opened in 1986
  • Completely renovated in 2016
  • Acura of Brookfield received the 2018 Acura Precision Team Award for the 15th year overall and for 10 consecutive years, which is Acura's most prestigious award for dealerships that deliver outstanding client experience and achieve operational excellence
  • Acura Environmental Leadership Award, Platinum level.  Only Midwest Acura or Honda store to achieve Platinum level.
  • 2018 Acura Financial Services Council of Excellence Award winner for four consecutive years
  • 2019 DealerRater Dealer of the Year Award winner for four consecutive years
  • 2019 DealerRater Consumer Satisfaction Award winner for four consecutive years
  • Free Dealership mobile app for apple and android devices with inventory, service appointment scheduler, model specific tutorials, and much more
  • Monthly newsletter with store news, current sales offers, and valuable money-saving service and parts coupons.
  • 75 employees who live and work in the metro Milwaukee area

Why Buy From Acura of Brookfield

  • No hassle selling style with very fair pricing
  • Transparent and detailed pricing
  • Always excellent selection of New Acura models
  • 11 Sales Consultants with an average of 10 years of servicing Acura customers
  • Acura product specialist on staff and available for support of Acura features and technology.
  • Thorough feature and technology tutorials at time of purchase and anytime during your vehicle ownership.

Why Choose an Acura Certified Pre-Owned from Acura of Brookfield

  • Comprehensive 182-point inspection ensures high quality and fully reconditioned
  • Minor dings, dents, wheel and bumper scuffs are reduced or eliminated ensuring each vehicle looks great.
  • Acura Certified Limited Warranty adds an additional 24 months after the original New Vehicle Warranty expires or up to 100,000 total miles (whichever occurs first)
  • 7-year / 100,000 Mile Powertrain Limited Warranty
  • 24-hour toll-free Roadside Assistance (during the 24-month /100,000 Mile Acura Certified Limited Warranty period) Includes emergency fuel delivery, battery jump start, emergency lockout assistance, flat tire change (with good spare), and emergency towing
  • First Scheduled Maintenance included.  Valid for 12 months or 12,000 miles, whichever occurs first.  The maintenance items that may be included are oil change, tire rotation, air/pollen filter replacement, differential fluid replacement, and/or brake fluid flush.  The maintenance items included will be based on the Maintenance Minder System.
  • Up-to-date maintenance records at time of purchase
  • If tires and brake pads are less than 50% of the original size, we replace them
  • Complimentary 3-month AcuraLink® trial
  • Complimentary 3-month SiriusXM Radio Service
  • Set of carpeted and all-season floor mats
  • 2 key fobs and Owner's Manual

Why Service Your Acura at Acura of Brookfield

  • Market exclusive Concierge Pick-Up and Delivery Service
  • Fleet of 40 Acura loaner vehicles and free shuttle service
  • Acura Accelerated Service.  Appointments recommended but not required
  • Regularly scheduled new owner clinics hosted by our service department including dinner and gifts
  • Comfortable service waiting area with Starbucks coffee, snacks, free Wi-Fi, work stations, and HDTV
  • Free chair massages on 8:30 - 10:30 Monday, Wednesday, and Friday mornings
  • Four Service Advisors with an average of 22 years of servicing Acura customers
  • 10 Master Certified ASE Technicians on staff with 169 years combined experience at Acura of Brookfield
  • Over $500,000 invested in Acura special diagnostic and repair tools and equipment
  • Average Technician completes 244 on-line modules of Acura product and training
  • Technicians required to attend seven weeks of Acura factory training
  • Online and mobile service appointment scheduling
  • 2018 Acura Client Experience (ACE) Award Winner
  • 2018 Fixed First Visit (FFV) Award Winner

Testimonials

"Oil change "

Matt
DEALERRATER
10-21-2019
Full Star Full Star Full Star Full Star Full Star

Oil change was straight forward. Also got my rear brakes and wiper blades replaced after the multi point inspection. Communication was clear throughout. Appreciate the car wash and vacuum.

Kelly Fehrman
Kelly Fehrman
GOOGLE
10-21-2019
Full Star Full Star Full Star Full Star Full Star

"Service under warranty "

mpotter2
DEALERRATER
10-21-2019
Full Star Full Star Full Star Full Star Full Star

Very excellent and thorough service by Adam. Extremely please with level of service. Was a former Lexus owner and didn’t think Acura would hold a candle to their level of service. Was very pleasantly surprised and will recommend to others. No complaints.

"Service "

Latrell
DEALERRATER
10-21-2019
Full Star Full Star Full Star Full Star Full Star

You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys for the service! Looking forward to doing more business with you guys or maybe even working there some day.

Olivia
CARGURUS
10-19-2019
Full Star Full Star Full Star Full Star Full Star

I found this car through cargurus and contacted the dealership, they were very helpful via email including, sending me a short video of the vehicle. I then went in to test drive, everything was very low pressure. Extremely easy, no games. A car buying experience like none other, I've ever had. David was amazing to work with. Highly recommend!

"A positive car buying experience"

Olivia
DEALERRATER
10-19-2019
Full Star Full Star Full Star Full Star Full Star

I found my car online, knew what I was looking for, and how much I wanted to spend. The online sales sent me a nice video. I came in and talked to David, and he was extremely easy to work with. I've truly never had a car buying experience like this. I forgot to mention to him that I had looked at the car online, and when I submitted my email address, they recognized my address, and we're kind enough to honor the online sales price, which I truly appreciate! It was no pressure, I didn't feel like I was being talked into anything. It's exactly how I wish every sale should be. I highly recommend and so far am extremely happy with my purchase.

"Exceptional Salesperson"

Bob Carlson
DEALERRATER
10-18-2019
Full Star Full Star Full Star Full Star Full Star

GREAT BUYING EXPERIENCE! Love the 2020 RLX Sport Hybrid that I purchased from Stuart Beispiel at Acura of Brookfield. Unusual when you purchase a new car and don't feel pressured during the process. Stuart was very professional and knowledgeable. I highly recommend Stuart as your sales guy!

Lori Komisar
Lori Komisar
GOOGLE
10-17-2019
Full Star Full Star Full Star Full Star Full Star
vicki schober
vicki schober
GOOGLE
10-17-2019
Full Star Full Star Full Star Full Star Full Star

"Outstanding Service, As Usual!"

DA4WINDORFFS
DEALERRATER
10-17-2019
Full Star Full Star Full Star Full Star Full Star

We are long time customers of Acura of Brookfield and are extremely satisfied with the service they provide. This particular visit was for routine maintenance yet Adam still took the time to explain exactly what services were going to be included along with details of the tasks involved. We knew our vehicle as in good hands. The work was completed quickly and Dan was very knowledgeable and courteous while reviewing the maintenance checklist with us at checkout. We get nothing but Gold Standard service from AOB!

Keith Cohen is a top notch sales person

localguy
CARS
10-16-2019
Full Star Full Star Full Star Full Star Full Star

Just leased my 3rd TLX from Acura of Brookfield (2nd with Keith). Keith is a great salesperson and makes the entire transaction smooth, seamless and effortless, will definitely be back at end of current lease. My finance person Brian Chilson was also great, 5 stars all around.

Keith is the best car salesperson ever !

acura rdx lyann
CARS
10-16-2019
Full Star Full Star Full Star Full Star Full Star

Keith was awesome to work with. To be honest, I am not a fan of car shopping. But Keith made the experience enjoyable ! He was extremely knowledgeable and not pushy at all. Probably the most knowledgeable car salesman I have ever met ! And when I picked up my car he was very thorough in explaining all of the features to me. Thanks Keith for taking such good car of me ! LyAnn Schultz

"Keith is the best car salesperson ever ! "

acura rdx lyann
DEALERRATER
10-16-2019
Full Star Full Star Full Star Full Star Full Star

Keith was awesome to work with. To be honest, I am not a fan of car shopping. But Keith made the experience enjoyable ! He was extremely knowledgeable and not pushy at all. Probably the most knowledgeable car salesman I have ever met ! And when I picked up my car he was very thorough in explaining all of the features to me. Thanks Keith for taking such good car of me ! LyAnn Schultz

"Keith Cohen is a top notch sales person"

localguy
DEALERRATER
10-16-2019
Full Star Full Star Full Star Full Star Full Star

Just leased my 3rd TLX from Acura of Brookfield (2nd with Keith). Keith is a great salesperson and makes the entire transaction smooth, seamless and effortless, will definitely be back at end of current lease. My finance person Brian Chilson was also great, 5 stars all around.

"Amazing experience "

Tammy Kasprovich
DEALERRATER
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Shon is a kind and knowledgeable man who made this car buying purchase an enjoyable experience. Thank you for all of your assistance. We truly appreciated your patience and willingness to find us the best deal. Thank you Acura of Brookfield.

"A show of kindness"

LL
DEALERRATER
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional work, which is often the case in dealerships. Gary showed kindness and empathy -- this builds trusting relationships and keeps people coming back.

Paochoua Yang
Paochoua Yang
GOOGLE
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Nice place to buy a car. Friendly staff that treats you like royalty.

"Easy in - Easy Out "

DAWNH
DEALERRATER
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Everyone was very efficient and knowledgeable. Check in was seamless with the iPads. Waiting area had nice accommodations for business calls. Check out was efficient.

K Q
K Q
GOOGLE
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Clean, organized, professional and timely. Love my Acura and love doing business with Acura Brookfield.

Amazing experience

Tammy Kasprovich
CARS
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Shon is a kind and knowledgeable man who made this car buying purchase an enjoyable experience. Thank you for all of your assistance. We truly appreciated your patience and willingness to find us the best deal. Thank you Acura of Brookfield.

A show of kindness

LL
CARS
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional work, which is often the case in dealerships. Gary showed kindness and empathy -- this builds trusting relationships and keeps people coming back.

Easy in - Easy Out

DAWNH
CARS
10-15-2019
Full Star Full Star Full Star Full Star Full Star

Everyone was very efficient and knowledgeable. Check in was seamless with the iPads. Waiting area had nice accommodations for business calls. Check out was efficient.

overall, a good buying experience

Thomas M
CARS
10-14-2019
Full Star Full Star Full Star Full Star Full Star

On the sales side, Stuart was easy to work with; no pressure and prompt, honest responses to questions. Roger on the closing side was efficient and helped me get through on a timely basis. Denver on the delivery end was helpful both in regard to overall vehicle orientation and set up of the custom driver functions.

Excellent service experience

ansell7
CARS
10-14-2019
Full Star Full Star Full Star Full Star Full Star

I was very impressed with the level of communication and professionalism. Having a repair done here is not a challenge. To the contrary it is a very nice experience.

"overall, a good buying experience"

Thomas M
DEALERRATER
10-14-2019
Full Star Full Star Full Star Full Star Full Star

On the sales side, Stuart was easy to work with; no pressure and prompt, honest responses to questions. Roger on the closing side was efficient and helped me get through on a timely basis. Denver on the delivery end was helpful both in regard to overall vehicle orientation and set up of the custom driver functions.

"Excellent service experience "

ansell7
DEALERRATER
10-14-2019
Full Star Full Star Full Star Full Star Full Star

I was very impressed with the level of communication and professionalism. Having a repair done here is not a challenge. To the contrary it is a very nice experience.

Tim Schwantes
Tim Schwantes
GOOGLE
10-11-2019
Full Star Full Star Full Star Full Star Full Star

No complaints. Great people, great transaction, MDX is superb, Acura of Brookfield is a great dealer!

"Pleasant Service"

TOM_HSIANG
DEALERRATER
10-11-2019
Full Star Full Star Full Star Full Star Full Star

Everything went well. The wait time is acceptable. The waiting area is comfortable. Service rep is friendly. The car wash was done nicely. All in all, a good experience.

Pleasant Service

TOM_HSIANG
CARS
10-11-2019
Full Star Full Star Full Star Full Star Full Star

Everything went well. The wait time is acceptable. The waiting area is comfortable. Service rep is friendly. The car wash was done nicely. All in all, a good experience.

"A trusted partner "

nikkibenderart
DEALERRATER
10-10-2019
Full Star Full Star Full Star Full Star Full Star

I was in the midst of dealing with a family health crisis when my parked car was totaled. I needed a car and had almost no time to shop for one. Years earlier I had an MDX so looked on line for cars in stock and called my trusted salesman Steve Armitage to schedule a test drive. He helped me find the best car for my needs and went out of his way to make the transaction and delivery as efficient as possible. The kindness and professionalism of Steve and the team is so appreciated.

Dennis Sprenger
Dennis Sprenger
GOOGLE
10-10-2019
Full Star Full Star Full Star Full Star Full Star

I buy a lot of cars, never been to this dealership before but was the best delivery and closing experience I’ve ever had.

"Denver was great on delivery! He is an asset to Acura of..."

Troy
DEALERRATER
10-10-2019
Full Star Full Star Full Star Full Star Full Star

Denver was great on delivery! He is an asset to Acura of Brookfield and its customers. He answered all of our questions and concerns. The wife loved the flowers. Always a good touch at this establishment.

"Seamless "

brophy59
DEALERRATER
10-10-2019
Full Star Full Star Full Star Full Star Full Star

Service was excellent. Colin Fiedler is very professional and customer focused. My only fly in the ointment with the service experience is the expectation to refuel the loaner vehicle. Unless someone is taking a trip to Madison or something, you’d expect gas to be part of the package when one is spending thousands of dollars in service and is a loyal customer. Just a thought. Thanks.

Denver was great on delivery! He is an asset to Acura of...

Troy
CARS
10-10-2019
Full Star Full Star Full Star Full Star Full Star

Denver was great on delivery! He is an asset to Acura of Brookfield and its customers. He answered all of our questions and concerns. The wife loved the flowers. Always a good touch at this establishment.

Seamless

brophy59
CARS
10-10-2019
Full Star Full Star Full Star Full Star Full Star

Service was excellent. Colin Fiedler is very professional and customer focused. My only fly in the ointment with the service experience is the expectation to refuel the loaner vehicle. Unless someone is taking a trip to Madison or something, you'd expect gas to be part of the package when one is spending thousands of dollars in service and is a loyal customer. Just a thought. Thanks.

A trusted partner

nikkibenderart
CARS
10-10-2019
Full Star Full Star Full Star Full Star Full Star

I was in the midst of dealing with a family health crisis when my parked car was totaled. I needed a car and had almost no time to shop for one. Years earlier I had an MDX so looked on line for cars in stock and called my trusted salesman Steve Armitage to schedule a test drive. He helped me find the best car for my needs and went out of his way to make the transaction and delivery as efficient as possible. The kindness and professionalism of Steve and the team is so appreciated.

Mike Polega
Mike Polega
GOOGLE
10-9-2019
Full Star Full Star Full Star Full Star Full Star

Great service

Mike
CARS
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn't halfway through the day that they told me the issue was resolved and I could keep the loaner till I was done with work. Picked up the car and it was fixed. So happy! I didn't even have to worry.

"Great service "

Mike
DEALERRATER
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn’t halfway through the day that they told me the issue was resolved and I could keep the loaner till I was done with work. Picked up the car and it was fixed. So happy! I didn’t even have to worry.

Troy Andersen
Troy Andersen
GOOGLE
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Above and bryond

MTSTRIBLING
CARS
10-7-2019
Full Star Full Star Full Star Full Star Full Star

The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That's the very reason for my second Acura Purchase from Acura of Brookfield.

Thorough and courteous!

glmykleby
CARS
10-7-2019
Full Star Full Star Full Star Full Star Full Star

I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them to EVERYONE !

Awesome!!!

Paula
CARS
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acura!!!

"Thorough and courteous! "

glmykleby
DEALERRATER
10-7-2019
Full Star Full Star Full Star Full Star Full Star

I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them to EVERYONE !

"Awesome!!!"

Paula
DEALERRATER
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acura!!!

"Above and bryond"

MTSTRIBLING
DEALERRATER
10-7-2019
Full Star Full Star Full Star Full Star Full Star

The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my second Acura Purchase from Acura of Brookfield.

Apexit Garage
Apexit Garage
GOOGLE
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Picked up a TLX apec and I love it! quick fun car! Acura of Brookfield was amazing to work with!

"Tlx aspec"

Mike
DEALERRATER
10-7-2019
Full Star Full Star Full Star Full Star Full Star

Picked up my tlx apec on Saturday! Acura Brookfield was amazingly helpful! Everything went smooth and I had the car that day! Black wasn’t my 1st choice but the Acura black looks so good in the light! Super sparkly! Had me sold!

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