Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
Close
Service/Parts: 262-565-6519   Sales: 262-565-6501  

Closed March 25th – April 7th.

Updated Hours

2020 DealerRater Consumer Satisfaction Award2020 DealerRater Dealer of the Year

Testimonials

CARS
Saul29
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Best car buying experience

Buying a car was one of my least favorite things to do, but my recent experience with this team has swayed my feelings. Jacob was knowledgeable and informative of the product he represented, actively listened to what I needed from a vehicle, and then paired me with it. I was impressed how outgoing, respectful, and courteous all of the staff was with me and my wife, aside from being knowledgeable. Thanks for a great experience!

CARS
DFREDERICKSON0
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Acura of Brookfield is probably the best run dealership...

Acura of Brookfield is probably the best run dealership and service organization I have dealt with for many years. I have bought four cars from them since the early eighties and keep returning. The service department is clean, courteous and honest and professional and I feel that I can trust them implicitly

DEALERRATER
DFREDERICKSON0
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Acura of Brookfield is probably the best run dealership...

Acura of Brookfield is probably the best run dealership and service organization I have dealt with for many years. I have bought four cars from them since the early eighties and keep returning. The service department is clean, courteous and honest and professional and I feel that I can trust them implicitly

DEALERRATER
Saul29
Full Star Full Star Full Star Full Star Full Star
3-26-2020
Best car buying experience

Buying a car was one of my least favorite things to do, but my recent experience with this team has swayed my feelings. Jacob was knowledgeable and informative of the product he represented, actively listened to what I needed from a vehicle, and then paired me with it. I was impressed how outgoing, respectful, and courteous all of the staff was with me and my wife, aside from being knowledgeable. Thanks for a great experience!

CARS
Happy customer
Full Star Full Star Full Star Full Star Full Star
3-25-2020
Pleasure to work with Colin, he gave an accurate estimate...

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule.

CARS
bjkuntzsch
Full Star Full Star Full Star Full Star Full Star
3-25-2020
I am completely satisfied with the way I was treated at...

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to my RDX.

DEALERRATER
bjkuntzsch
Full Star Full Star Full Star Full Star Full Star
3-25-2020
I am completely satisfied with the way I was treated at...

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to my RDX.

DEALERRATER
Happy customer
Full Star Full Star Full Star Full Star Full Star
3-25-2020
Pleasure to work with Colin, he gave an accurate estimate...

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule.

CARS
nazynelly
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Great Car Buying Experience

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

DEALERRATER
nazynelly
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Great Car Buying Experience

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

CARS
chinmd29
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Came in for an oil change. Service is always professional...

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

DEALERRATER
chinmd29
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Came in for an oil change. Service is always professional...

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

GOOGLE
Alex Espinal
Full Star Full Star Full Star Full Star Full Star
3-19-2020
DEALERRATER
MDOUCAS
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Service Appointment

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

DEALERRATER
JENNINE
Full Star Full Star Full Star Full Star Full Star
3-19-2020
It’s been some years since I have been to Acura of...

It’s been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

CARS
MDOUCAS
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Service Appointment

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

CARS
JENNINE
Full Star Full Star Full Star Full Star Full Star
3-19-2020
It's been some years since I have been to Acura of...

It's been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

DEALERRATER
gwmorgan
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Awesome as usual. Will never take my 2012 TL anywhere...

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

DEALERRATER
cplazak
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great service. Always professional and quality work....

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

CARS
gwmorgan
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Awesome as usual. Will never take my 2012 TL anywhere...

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

CARS
cplazak
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great service. Always professional and quality work....

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

DEALERRATER
JSWILBER
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Always extremely happy with the service. Particularly so...

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

DEALERRATER
Don
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Very professional and helpful staff. Waiting area very...

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

CARS
Don
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Very professional and helpful staff. Waiting area very...

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

CARS
JSWILBER
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Always extremely happy with the service. Particularly so...

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

CARS
Link182
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Very happy with service. Very professional and explained...

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn't currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn't be happier.

DEALERRATER
Link182
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Very happy with service. Very professional and explained...

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn’t be happier.

DEALERRATER
Mary Ann George
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Excellent service.

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

CARS
Mary Ann George
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Excellent service.

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

CARS
BUCKYMD
Full Star Full Star Full Star Full Star Full Star
3-11-2020
excellent

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

DEALERRATER
VlB
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Colin greeted me quickly and pleasantly as I drove my car...

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

DEALERRATER
BUCKYMD
Full Star Full Star Full Star Full Star Full Star
3-11-2020
excellent

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

DEALERRATER
Heavenlywonder23
Full Star Full Star Full Star Full Star Full Star
3-10-2020
No a bait and switch , nor no added cost tagged on at...

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

DEALERRATER
donsladek
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Great service experience, no surprises! Dan Surges...

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

DEALERRATER
Tgrizzer
Full Star Full Star Full Star Full Star Full Star
3-10-2020
I appreciate the service, including, but not limited to...

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

CARS
donsladek
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Great service experience, no surprises! Dan Surges...

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

CARS
VlB
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Colin greeted me quickly and pleasantly as I drove my car...

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

CARS
Tgrizzer
Full Star Full Star Full Star Full Star Full Star
3-10-2020
I appreciate the service, including, but not limited to...

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

CARS
Heavenlywonder23
Full Star Full Star Full Star Full Star Full Star
3-9-2020
No a bait and switch , nor no added cost tagged on at...

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

DEALERRATER
Service I have come to expect
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Service people handled the service requirements quickly...

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

CARS
Service I have come to expect
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Service people handled the service requirements quickly...

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

DEALERRATER
EMMYBETHH
Full Star Full Star Full Star Full Star Empty Star
3-6-2020
Colin and Dave were very helpful - explained the service...

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

CARS
EMMYBETHH
Full Star Full Star Full Star Full Star Empty Star
3-6-2020
Colin and Dave were very helpful - explained the service...

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

DEALERRATER
mschock10
Full Star Full Star Full Star Full Star Full Star
3-5-2020
When pulling up to the service dept, it always appears...

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

EDMUNDS
Michelle Saglibene
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Great car shopping experience

As like most people I don’t like car shopping. I’d been looking for months. Of all the dealers I’d gone too, Al at Acura was amazing! His knowledge of the vehicle, his way of making you feel very comfortable, not pushy demeanor was great. The customer service we received before during and after we made a purchase was above and beyond! They definitely made car shopping a good experience from start to finish! Thanks again Al! ( And Acura Staff)

CARS
mschock10
Full Star Full Star Full Star Full Star Full Star
3-5-2020
When pulling up to the service dept, it always appears...

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

DEALERRATER
mlpape
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Great experience. Stuart B., Annie K., and team were...

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.

CARS
mlpape
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Great experience. Stuart B., Annie K., and team were...

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.