Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Certified Performance APR Event

2020 DealerRater Consumer Satisfaction Award2020 DealerRater Dealer of the Year

Testimonials

DEALERRATER
oys
Full Star Full Star Full Star Full Star Empty Star
1-28-2020
Pathetic experience with Excessive Oil Consumption recall

Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional quart of oil every 1500 miles or so. After bothersome testing, when I was required to bring my car to dealership every 1000 miles, the problem was confirmed. My "luxury" car is burning oil like a diesel excavator. I was told that the queue is long and it may take a few months, likely until January of 2020. On my last visit, I was informed that the dealership receives only 3 to 4 kits per week and my turn would come in 2021 (My position in the queue is 205)! In meantime, I will have to carefully monitor oil level, add additional oil, damage my catalytic filter and pollute the environment. Way to go, Acura!

DEALERRATER
Jeff Brookfield
Full Star Full Star Full Star Full Star Full Star
1-28-2020
Good experience

Great overall experience! Gary followed up with me via phone to keep me informed. Courtesy car is a nice option. They completed all necessary work.

DEALERRATER
TRACEYSPITZA
Full Star Full Star Full Star Full Star Full Star
1-28-2020
First time and love it so far Acura of Brookfield

People are friendly and always willing to help. Loving it so far! Car handles wonderful especially in the snow coming home late at night from working a long day at the hospital.

DEALERRATER
BASTKJ21
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Great overall experience! Gary followed up with me via...

Great overall experience! Gary followed up with me via phone multiple times to keep me informed. Courtesy car is a huge help. Will be back.

GOOGLE
Cassie J
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Cassie J

I don’t normally post reviews, but I had such great service, I felt the need to share. I’ve been to this Acura twice in the past year for routine maintenance and emergency maintenance, and both times I was given excellent customer service! During my second visit, Dan was the Service advisor that assisted me and Lyle was the mechanic. Both were very patient with all of my questions and concerns. I highly recommend coming to this dealership; you won’t be disappointed!

DEALERRATER
JNATTILA
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Well done, as usual!

Starting with a 1992 Acura Legend, I have purchased or leased a total of 7 vehicles from Acura of Brookfield and have always been treated fairly, efficiently, and professionally. I also purchased a new 2016 MDX from their 'sister' Zimbrick Acura dealer of Middleton in 2015 with a similar customer experience. In the last 28 years I have owned three Honda Accords, a new Toyota Avalon, and a new Hyundai Genesis and found them to be OK but I always seemed to gravitate to Acura's for just the right balance of sport, luxury, value, and last but not least dependability!

DEALERRATER
BILLKOTALIK
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Best dealership from top to bottom by far!!Every...

Best dealership from top to bottom by far!! Every department welcomed us in and made the process easy. I own a GM vehicle from another dealership and they fail in comparison.

DEALERRATER
laulenbacher46
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Everyone I encountered was extremely pleasant and...

Everyone I encountered was extremely pleasant and helpful. Roni at the desk and Dan were a pleasure. Only negative was the cost of the service.

DEALERRATER
ELROYW424
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Well organized service.

Very well organized and friendly dealership. Called right away when car was finished excellent service would recommend this dealership to family and friends. That is all I have too say.

DEALERRATER
JOEYHENKLE13
Full Star Full Star Full Star Full Star Empty Star
1-23-2020
Oil Change

Service was great, but the price was wildly more than I expected; appeared to be about double what you would see anywhere else. Something to look into.

CARS
JOEYHENKLE13
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Oil Change

Service was great, but the price was wildly more than I expected; appeared to be about double what you would see anywhere else. Something to look into.

DEALERRATER
S.ahmedyahia
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Everyone is always extremely kind and respectful! I loved...

Everyone is always extremely kind and respectful! I loved the massage. Thanks Debi!!! Adam and Derrick are very knowledgeable, honest and great to work with!

DEALERRATER
wposteluk
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great service and took care of all of my needs during...

Great service and took care of all of my needs during this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield.

CARS
wposteluk
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Great service and took care of all of my needs during...

Great service and took care of all of my needs during this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield.

CARS
S.ahmedyahia
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Everyone is always extremely kind and respectful! I loved...

Everyone is always extremely kind and respectful! I loved the massage. Thanks Debi!!! Adam and Derrick are very knowledgeable, honest and great to work with!

GOOGLE
Mark Munzenmaier
Full Star Full Star Full Star Full Star Full Star
1-20-2020
DEALERRATER
Preston K.
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Great to work with!!!

Had great experience with Steve Armitage and Peter Agnello. They were friendly, professional, and fair-dealing. They made sure I found the car I really wanted and gave me competitive pricing on my trade. No high-pressure sales tactics. They answered all of my questions regarding pricing and finance, and were extremely patient and understanding with my deal. Thank you both for your help!

GOOGLE
Preston K
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Preston K

Had great experience with Steve Armitage and Peter Agnello. They were friendly, professional, and fair-dealing. They made sure I found the car I really wanted and gave me competitive pricing on my trade. No high-pressure sales tactics. They answered all of my questions regarding pricing and finance, and were extremely patient and understanding with my deal. Thank you both for your help!

DEALERRATER
Scerickson11
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Service department was very good. They helped me out with...

Service department was very good. They helped me out with some warranty parts and gave me a quote on some new tires for my vehicle. Very professional and easy to talk with. Good experience

CARS
Preston K.
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Great to work with!!!

Had great experience with Steve Armitage and Peter Agnello. They were friendly, professional, and fair-dealing. They made sure I found the car I really wanted and gave me competitive pricing on my trade. No high-pressure sales tactics. They answered all of my questions regarding pricing and finance, and were extremely patient and understanding with my deal. Thank you both for your help!

CARS
Scerickson11
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Service department was very good. They helped me out with...

Service department was very good. They helped me out with some warranty parts and gave me a quote on some new tires for my vehicle. Very professional and easy to talk with. Good experience

GOOGLE
Ali Hussien
Full Star Full Star Full Star Full Star Full Star
1-17-2020
DEALERRATER
GuillermoMKE
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Dan did a great job from start to finish. The work was...

Dan did a great job from start to finish. The work was completed in a timely manner. We come back because the service department is great.

DEALERRATER
Morgs3930
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Have owned two TL’s over the past 9 years and Acura of...

Have owned two TL’s over the past 9 years and Acura of Brookfield have always steered me right! Feel like a king every visit.

DEALERRATER
DAVID
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Great dealer

Great experience. Great service. Easy to work with. Friendly and knowledgeable staff. It is always a nice experience working with Acura of Brookfield. Thank you!

DEALERRATER
RESPICH
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Great experience, worked with Derrick and he did a great...

Great experience, worked with Derrick and he did a great job. He was thorough and detailed when describing the work done (oil change) to my SUV. Norma was also very friendly when I made the appointment. I came back to your dealership for this service because of the overall experience my wife and I had with purchasing our 2020 MDX from Rich in November. To date, every experience that I have had with your dealership has been excellent. Keep up your high level of service.

CARS
DAVID
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Great dealer

Great experience. Great service. Easy to work with. Friendly and knowledgeable staff. It is always a nice experience working with Acura of Brookfield. Thank you!

CARS
Morgs3930
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Have owned two TL's over the past 9 years and Acura of...

Have owned two TL's over the past 9 years and Acura of Brookfield have always steered me right! Feel like a king every visit.

CARS
GuillermoMKE
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Dan did a great job from start to finish. The work was...

Dan did a great job from start to finish. The work was completed in a timely manner. We come back because the service department is great.

CARS
RESPICH
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Great experience, worked with Derrick and he did a great...

Great experience, worked with Derrick and he did a great job. He was thorough and detailed when describing the work done (oil change) to my SUV. Norma was also very friendly when I made the appointment. I came back to your dealership for this service because of the overall experience my wife and I had with purchasing our 2020 MDX from Rich in November. To date, every experience that I have had with your dealership has been excellent. Keep up your high level of service.

DEALERRATER
Cmeisner1
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Excellent service! Very nice staff. Had remote start...

Excellent service! Very nice staff. Had remote start programmed. Also bought paint pen from parts department. Cashier was great too. Thank you for another wonderful experience!!

CARS
Cmeisner1
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Excellent service! Very nice staff. Had remote start...

Excellent service! Very nice staff. Had remote start programmed. Also bought paint pen from parts department. Cashier was great too. Thank you for another wonderful experience!!

DEALERRATER
kbeckmann
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
Very efficient and professional service. They took my...

Very efficient and professional service. They took my car right away and we’re back with the inspection results in 15 minutes! Derrick reviewed the inspection results and the few items were addressed quickly. Clean, nice lounge area.

DEALERRATER
Neverconfess Les
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
My experience was great. No long wait. Friendly service...

My experience was great. No long wait. Friendly service and staff. The rental car was nice but I ran out of washer fluid for the windshield on a day when I needed it plus I also had to scrape the windows before I could even drive the vehicle. The conditions were bad that day but I should not have to scrape off ice. Otherwise everything else was excellent.

CARS
kbeckmann
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
Very efficient and professional service. They took my...

Very efficient and professional service. They took my car right away and we're back with the inspection results in 15 minutes! Derrick reviewed the inspection results and the few items were addressed quickly. Clean, nice lounge area.

DEALERRATER
DOCWFP
Full Star Full Star Full Star Full Star Full Star
1-14-2020
The work and people are very professional. The waiting...

The work and people are very professional. The waiting area is stocked with anything you would like to drink and snacks. On Mondays and a Friday’s they have a massage therapist that gives free neck/back massages. I waited and they put an additional service person on the job to speed it up. While waiting I talk to the Sales Manager about a possible trade in.

CARS
DOCWFP
Full Star Full Star Full Star Full Star Full Star
1-14-2020
The work and people are very professional. The waiting...

The work and people are very professional. The waiting area is stocked with anything you would like to drink and snacks. On Mondays and a Friday's they have a massage therapist that gives free neck/back massages. I waited and they put an additional service person on the job to speed it up. While waiting I talk to the Sales Manager about a possible trade in.

CARS
Neverconfess Les
Full Star Full Star Full Star Full Star Empty Star
1-14-2020
My experience was great. No long wait. Friendly service...

My experience was great. No long wait. Friendly service and staff. The rental car was nice but I ran out of washer fluid for the windshield on a day when I needed it plus I also had to scrape the windows before I could even drive the vehicle. The conditions were bad that day but I should not have to scrape off ice. Otherwise everything else was excellent.

DEALERRATER
jamessralj
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Everything was done In a timely manner and professionally .

Derrick Was knowledgeable and explained procedures completely He was professional and easy to deal with .Waiting area was fine . Checked out and payment went smoothly .Car was nice and clean and Washed

DEALERRATER
inzsun
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Oil Change

I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call for an appointment.

DEALERRATER
Reggie Mc
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Superior service. A very friendly and knowledgeable...

Superior service. A very friendly and knowledgeable staff. I would say my entire experience the day I was there was surprisingly quick and accomodating. Thank you

CARS
jamessralj
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Everything was done In a timely manner and professionally .

Derrick Was knowledgeable and explained procedures completely He was professional and easy to deal with .Waiting area was fine . Checked out and payment went smoothly .Car was nice and clean and Washed

CARS
inzsun
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Oil Change

I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call for an appointment.

CARS
Reggie Mc
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Superior service. A very friendly and knowledgeable...

Superior service. A very friendly and knowledgeable staff. I would say my entire experience the day I was there was surprisingly quick and accomodating. Thank you

CARS
lashwayn
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Very professional, low pressure experience. To be honest...

Very professional, low pressure experience. To be honest this was the best car purchasing experience I've ever had! I'm looking forward to continued business with this dealership and would definitely recommend to others.

DEALERRATER
lashwayn
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Very professional, low pressure experience. To be honest...

Very professional, low pressure experience. To be honest this was the best car purchasing experience I've ever had! I'm looking forward to continued business with this dealership and would definitely recommend to others.

DEALERRATER
jrphill44
Full Star Full Star Full Star Full Star Full Star
1-10-2020
This is my second MDX with Acura. I have totally enjoyed...

This is my second MDX with Acura. I have totally enjoyed my every experience with this dealership. Every department has been friendly and taken care of all my needs. My car is in and out quickly with attention to every detail. I like that!

DEALERRATER
Oftech739
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Very professional staff. Very knowledgeable and helpful....

Very professional staff. Very knowledgeable and helpful. Did not feel pressured. Was given several financing options to consider when making my purchase. Stuart was absolutely fabulous to work with!

CARS
jrphill44
Full Star Full Star Full Star Full Star Full Star
1-10-2020
This is my second MDX with Acura. I have totally enjoyed...

This is my second MDX with Acura. I have totally enjoyed my every experience with this dealership. Every department has been friendly and taken care of all my needs. My car is in and out quickly with attention to every detail. I like that!