Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Our Location

Acura of Brookfield
19180 W. Bluemound Road
Brookfield, WI 53045

Service: 262-565-6519
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Service/Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed
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Why Service Your Acura at Acura of Brookfield
Why Service Your Vehicle At Acura of Brookfield

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

A1 Special : A1 Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires November 9, 2019. AOBWS1019

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Get Ready for Fall Special : Get Ready for Fall Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires November 9, 2019. AOBWS1019

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Roof Top Box Rental : Roof Top Box Rental

Need additional space on your next trip? Available for MDX and RDX models with roof rails and cross bars. Price includes installation! Call 262-565-6523 to reserve one today!

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Concierge Pick-Up & Delivery Special : Concierge Pick-Up & Delivery Special

Coupon must be presented when scheduling your service appointment. Not valid with other offers or discounts. Certain schedule limitations may apply. Please contact us for additional details. Offer expires November 9, 2019. AOBWS1019

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Parts Boutique Special : Parts Boutique Special

Coupon must be presented at parts retail counter. Not valid with other offers. Plus tax and fees. Offer expires November 9, 2019. AOBWS1019

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Timing Belt and Water Pump Replacement Special : Timing Belt and Water Pump Replacement Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires November 9, 2019. AOBWS1019

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B Service Special : B Service Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires November 9, 2019. AOBWS1019

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4 Wheel Alignment Special : 4 Wheel Alignment Special

Coupon must be presented when service order is written. Not valid with other offers. Plus tax and fees. Offer expires November 9, 2019. AOBWS1019

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Accessory Special : Accessory Special

Discount is only applies to part. Installation is extra. Discount is applicable to MSRP and not valid with any other discounts or coupons. Max discount is $200. Must present coupon at time of purchase. Offer only available at the parts counter. Does not apply to prior purchases. Other restrictions may apply. Offer expires November 9, 2019. AOBWS1019

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Nitrogen Fill Special : Nitrogen Fill Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Lifetime fills are only applicable to the original purchaser of Nitrofill. Each Nitrofill purchase is only valid for one vehicle. Offer expires November 9, 2019. AOBWS1019

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Goodyear Tire Rebate : Goodyear Tire Rebate

Contact us for more details

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Firestone Tire Rebate : Firestone Tire Rebate

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Yokohama Tire Rebate : Yokohama Tire Rebate

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General Tire Rebate : General Tire Rebate

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Meet Our Service/Parts Staff

Service Manager Jeff Ensweiler
X
Email: [email protected]

262-439-6036

Employed since 2018

Service Manager
Jeff Ensweiler
Assistant Service Manager Ron Hoff
X
Email: [email protected]

262-439-6016

Employed since 2016

Assistant Service Manager
Ron Hoff
Service Advisor Gary  Krier
X
Email: [email protected]

262-439-6035

Employed since 1990

Service Advisor
Gary Krier
Service Advisor Dan  Surges
X
Email: [email protected]

262-439-6033

Employed since 1999

Service Advisor
Dan Surges
Service Advisor Colin  Fiedler
X
Email: [email protected]

262-439-6032

Employed since 2006

Service Advisor
Colin Fiedler
Service Advisor Adam  Schersing
X
Email: [email protected]

262-439-6018

Employed since 2014

Service Advisor
Adam Schersing
Accelerated Service Advisor Derrick Petrowski
X
Email: [email protected]

262-439-6043

Employed since 2018

Accelerated Service Advisor
Derrick Petrowski
Concierge / Valet Michael Robinson
X

Employed since 2016

Concierge / Valet
Michael Robinson
Service Scheduling Coordinator John  Parker
X
Email: [email protected]

262-439-6024

Employed since 2012

Service Scheduling Coordinator
John Parker
Parts Department Manager Mike Nachtigal
X
Email: [email protected]

262-439-6028

Employed since 2005

Parts Department Manager
Mike Nachtigal
Assistant Parts Manager      Joe  Martinez
X
Email: [email protected]

262-439-6026

Employed since 1988

Assistant Parts Manager
Joe Martinez
Parts Department Specialist Kevin  Rades
X
Email: [email protected]

262-439-6027

Employed since 2001

Parts Department Specialist
Kevin Rades
Parts Department Specialist Wayne  Goodacre
X
Email: [email protected]

262-439-6025

Employed since 2005

Parts Department Specialist
Wayne Goodacre
Parts Department Specialist Noah Bluhm
X
Email: [email protected]

262-439-6029

Employed since 2018

Parts Department Specialist
Noah Bluhm
Parts Department Specialist Buddy Graebert
X
Email: [email protected]

262-439-6030

Employed since 2018

Parts Department Specialist
Buddy Graebert

Contact Information


Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional work, which is often the case in dealerships. Gary showed kindness and empathy -- this builds trusting relationships and keeps people coming back.

- LL, DEALERRATER

Nice place to buy a car. Friendly staff that treats you like royalty.

- Paochoua Yang, GOOGLE

Everyone was very efficient and knowledgeable. Check in was seamless with the iPads. Waiting area had nice accommodations for business calls. Check out was efficient.

- DAWNH, DEALERRATER

Clean, organized, professional and timely. Love my Acura and love doing business with Acura Brookfield.

- K Q, GOOGLE

On the sales side, Stuart was easy to work with; no pressure and prompt, honest responses to questions. Roger on the closing side was efficient and helped me get through on a timely basis. Denver on the delivery end was helpful both in regard to overall vehicle orientation and set up of the custom...

- Thomas M, DEALERRATER

I was very impressed with the level of communication and professionalism. Having a repair done here is not a challenge. To the contrary it is a very nice experience.

- ansell7, DEALERRATER

No complaints. Great people, great transaction, MDX is superb, Acura of Brookfield is a great dealer!

- Tim Schwantes, GOOGLE

Everything went well. The wait time is acceptable. The waiting area is comfortable. Service rep is friendly. The car wash was done nicely. All in all, a good experience.

- TOM_HSIANG, DEALERRATER

I was in the midst of dealing with a family health crisis when my parked car was totaled. I needed a car and had almost no time to shop for one. Years earlier I had an MDX so looked on line for cars in stock and called my trusted salesman Steve Armitage to schedule a test drive. He helped me find...

- nikkibenderart, DEALERRATER

I buy a lot of cars, never been to this dealership before but was the best delivery and closing experience I’ve ever had.

- Dennis Sprenger, GOOGLE

Denver was great on delivery! He is an asset to Acura of Brookfield and its customers. He answered all of our questions and concerns. The wife loved the flowers. Always a good touch at this establishment.

- Troy, DEALERRATER

Service was excellent. Colin Fiedler is very professional and customer focused. My only fly in the ointment with the service experience is the expectation to refuel the loaner vehicle. Unless someone is taking a trip to Madison or something, you’d expect gas to be part of the package when one is...

- brophy59, DEALERRATER

I was in the midst of dealing with a family health crisis when my parked car was totaled. I needed a car and had almost no time to shop for one. Years earlier I had an MDX so looked on line for cars in stock and called my trusted salesman Steve Armitage to schedule a test drive. He helped me find...

- nikkibenderart, CARS

Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn't halfway through the day that they told me the issue was resolved and I could keep the loaner till I was done with work. Picked up the car and it was fixed. So happy! I didn't even have to worry.

- Mike, CARS

Took the car in with a small issue, Colin greeted me and put me in a loaner for the day. Wasn’t halfway through the day that they told me the issue was resolved and I could keep the loaner till I was done with work. Picked up the car and it was fixed. So happy! I didn’t even have to worry.

- Mike, DEALERRATER

The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That's the very reason for my second Acura Purchase from Acura of Brookfield.

- MTSTRIBLING, CARS

I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them to EVERYONE !

- glmykleby, CARS

Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acura!!!

- Paula, CARS

Picked up my tlx apec on Saturday! Acura Brookfield was amazingly helpful! Everything went smooth and I had the car that day! Black wasn't my 1st choice but the Acura black looks so good in the light! Super sparkly! Had me sold!

- Mike, CARS

I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them to EVERYONE !

- glmykleby, DEALERRATER

Overall great service!!!! Everyone was very friendly, helpful, and pleasant/easy to talk to!!! Am even thinking about trading in my car fir a new Acura!!!

- Paula, DEALERRATER

The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my second Acura Purchase from Acura of Brookfield.

- MTSTRIBLING, DEALERRATER

Picked up a TLX apec and I love it! quick fun car! Acura of Brookfield was amazing to work with!

- Apexit Garage, GOOGLE

Picked up my tlx apec on Saturday! Acura Brookfield was amazingly helpful! Everything went smooth and I had the car that day! Black wasn’t my 1st choice but the Acura black looks so good in the light! Super sparkly! Had me sold!

- Mike, DEALERRATER

In shopping for a car most other dealers appeared to "hide" things about the car I was looking at. At Acura of Brookfield they were honest and upfront. Ask them a question and a quick honest answer was given. Would use again!!

- BOBPREUSSLER, DEALERRATER

Awesome customer service! Very happy with the work they did.

- Michael Dethloff, GOOGLE

In shopping for a car most other dealers appeared to "hide" things about the car I was looking at. At Acura of Brookfield they were honest and upfront. Ask them a question and a quick honest answer was given. Would use again!!

- BOBPREUSSLER, CARS

Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where Not nice at all. Three people looked at me and walked away without asking anything, another person helped me, he was nice. then, when I went to pay,...

- Dsanchez, DEALERRATER

I was immediately serviced for my A1 warning signal at the Acura in Brookfield. Under 1 hour, my oil was changed, tires rotated, vehicle inspected, washed, vacuumed and paid for. I will only take my car to Acura in Brookfield because I feel valued and the inspection notes are reviewed with me.

- KMStanger, DEALERRATER

The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem.

- Llopar, DEALERRATER

They finished the work before the time frame that they gave me. this review is less efecient than the dealership since it requires 25 words to say what can be said in 12 words.

- [email protected], DEALERRATER

Great service and very polite and accommodating employees. Definitely a great place to have your car serviced. I would highly recommend. However, it is a little pricey.

- CHRIS.HOGAN, DEALERRATER

I was immediately serviced for my A1 warning signal at the Acura in Brookfield. Under 1 hour, my oil was changed, tires rotated, vehicle inspected, washed, vacuumed and paid for. I will only take my car to Acura in Brookfield because I feel valued and the inspection notes are reviewed with me.

- KMStanger, CARS

The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem.

- Llopar, CARS

They finished the work before the time frame that they gave me. this review is less efecient than the dealership since it requires 25 words to say what can be said in 12 words.

Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where Not nice at all. Three people looked at me and walked away without asking anything, another person helped me, he was nice. then, when I went to pay,...

- Dsanchez, CARS

Great service and very polite and accommodating employees. Definitely a great place to have your car serviced. I would highly recommend. However, it is a little pricey.

- CHRIS.HOGAN, CARS

Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provide information on if it is covered on extended warranties. Great experience every time I have been at Acura of Brookfield over the past 9 years since...

- mike.meyer914, CARS

Great service, quality financing and friendly sales staff made the difference for us. We decided to stay close to home rather than seek inventory south of the Cheddar curtain.

- andystromwall, DEALERRATER

Immediately met by Adam when arrived. Service was completed a half hour soon than expected. The waiting room had all the usual drinks, snacks, and newspapers. My salesman, Rich, recognized me even though I hadn't seen him since I bought the RDX 6 years ago.

- dmccomb, DEALERRATER

Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provide information on if it is covered on extended warranties. Great experience every time I have been at Acura of Brookfield over the past 9 years since...

- mike.meyer914, DEALERRATER

Immediately met by Adam when arrived. Service was completed a half hour soon than expected. The waiting room had all the usual drinks, snacks, and newspapers. My salesman, Rich, recognized me even though I hadn't seen him since I bought the RDX 6 years ago.

- dmccomb, CARS

Great service, quality financing and friendly sales staff made the difference for us. We decided to stay close to home rather than seek inventory south of the Cheddar curtain.

- andystromwall, CARS

We had a great experience working with Tony and Acura of Brookfield on our new car! Thanks to Denver for the tour of the new Acura.

- Jason R., DEALERRATER
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