Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
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Our Location

Acura of Brookfield
19180 W. Bluemound Road
Brookfield, WI 53045

Service: 262-565-6519
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Service/Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed
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Why Service Your Acura at Acura of Brookfield
Why Service Your Vehicle At Acura of Brookfield

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Accelerated Service : Accelerated Service

Only Available for Acura models. Time will start once the vehicle enters the service bay and ends when it leaves service bay. 30 minute timeframe does not include car wash. We will complete any or all acclerated services within 30 minutes or your oil change is FREE. Tax and fees are excluded. Offer expires March 14, 2020. AOBWS0220

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Wild Card Savings : Wild Card Savings

Coupon must be presented when service order is written. Not valid with other offers or discounts. Offer only valid for mechanical work. Excludes scheduled maintenance (maintenance minder codes) and tire purchases. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires March 14, 2020. AOBWS0220

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A1 Special : A1 Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires March 14, 2020. AOBWS0220

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B Service Special : B Service Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires March 14, 2020. AOBWS0220

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Remote Engine Start & Heated Steering Wheel Special : Remote Engine Start & Heated Steering Wheel Special

Must present coupon at time of purchase. Not valid with other offers or coupons. Does not apply to prior purchases. Max gift card amount is $100. Gift card is only valid for future service, parts, or accessory purchases. Other restrictions may apply. Offer expires March 14, 2020. AOBWS0220

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Accessory Special : Accessory Special

Discount is only applies to part. Installation is extra. Discount is applicable to MSRP and not valid with any other discounts or coupons. Max discount is $200. Must present coupon at time of purchase. Offer only available at the parts counter. Does not apply to prior purchases. Other restrictions may apply. Offer expires March 14, 2020. AOBWS0220

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Roof Top Box Rental : Roof Top Box Rental

Need additional space on your next trip? Available for MDX and RDX models with roof rails and cross bars. Price includes installation! Call 262-565-6523 to reserve one today!

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Timing Belt Replacement Special : Timing Belt Replacement Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires March 14, 2020. AOBWS0220

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Nitrogen Fill Special : Nitrogen Fill Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Plus tax, fees, shop supplies, or hazardous waste fees. Lifetime fills are only applicable to the original purchaser of Nitrofill. Each Nitrofill purchase is only valid for one vehicle. Offer expires March 14, 2020. AOBWS0220

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Concierge Pick-Up & Delivery Special : Concierge Pick-Up & Delivery Special

Coupon must be presented when scheduling your service appointment. Not valid with other offers or discounts. Certain schedule limitations may apply. Please contact us for additional details. Offer expires March 14, 2020. AOBWS0220

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Aquapel Special : Aquapel Special

Coupon must be presented when service order is written. Not valid with other offers or discounts. Full wiper blade replacement cost extra, if needed. Plus tax, fees, shop supplies, or hazardous waste fees. Offer expires March 14, 2020. AOBWS0220

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Parts Boutique Special : Parts Boutique Special

Coupon must be presented at parts retail counter. Not valid with other offers. Plus tax and fees. Offer expires March 14, 2020. AOBWS0220

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Goodyear Tire Rebate : Goodyear Tire Rebate

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Pirelli Tire Rebate : Pirelli Tire Rebate

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Laufenn Tire Rebate : Laufenn Tire Rebate

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Meet Our Service/Parts Staff

Service Manager Jeff Ensweiler
X
Email: [email protected]

262-439-6036

Employed since 2018

Service Manager
Jeff Ensweiler
Assistant Service Manager Ron Hoff
X
Email: [email protected]

262-439-6016

Employed since 2016

Assistant Service Manager
Ron Hoff
Service Advisor Gary  Krier
X
Email: [email protected]

262-439-6035

Employed since 1990

Service Advisor
Gary Krier
Service Advisor Dan  Surges
X
Email: [email protected]

262-439-6033

Employed since 1999

Service Advisor
Dan Surges
Service Advisor Colin  Fiedler
X
Email: [email protected]

262-439-6032

Employed since 2006

Service Advisor
Colin Fiedler
Service Advisor Adam  Schersing
X
Email: [email protected]

262-439-6018

Employed since 2014

Service Advisor
Adam Schersing
Accelerated Service Advisor Derrick Petrowski
X
Email: [email protected]

262-439-6043

Employed since 2018

Accelerated Service Advisor
Derrick Petrowski
Accelerated Service Advisor David Stawicki
X
Email: [email protected]

262-439-6034

Employed since 2017

Accelerated Service Advisor
David Stawicki
Concierge / Valet Michael Robinson
X

Employed since 2016

Concierge / Valet
Michael Robinson
Service Scheduling Coordinator John  Parker
X
Email: [email protected]

262-439-6024

Employed since 2012

Service Scheduling Coordinator
John Parker
Parts Department Manager Mike Nachtigal
X
Email: [email protected]

262-439-6028

Employed since 2005

Parts Department Manager
Mike Nachtigal
Assistant Parts Manager      Joe  Martinez
X
Email: [email protected]

262-439-6026

Employed since 1988

Assistant Parts Manager
Joe Martinez
Parts Department Specialist Kevin  Rades
X
Email: [email protected]

262-439-6027

Employed since 2001

Parts Department Specialist
Kevin Rades
Parts Department Specialist Wayne  Goodacre
X
Email: [email protected]

262-439-6025

Employed since 2005

Parts Department Specialist
Wayne Goodacre
Parts Department Specialist Noah Bluhm
X
Email: [email protected]

262-439-6029

Employed since 2018

Parts Department Specialist
Noah Bluhm
Parts Department Specialist Buddy Graebert
X
Email: [email protected]

262-439-6030

Employed since 2018

Parts Department Specialist
Buddy Graebert

Contact Information


They got us in on same day that we called. Gave us a loaner and problem addressed the next day. EXCELLENT service I don’t know who we worked as my wife set appointment and knew the people. You will have that on file

- brwallus, DEALERRATER

It was great experience working with Acura dealer and they are very friendly took care of my service the best they can be and work with me fantastic

- Zzachhi, DEALERRATER

Dan did a great job. He took me through the process, gave me the costs and what needed to be done and had the work finished on time.

- Gvolp, DEALERRATER

Awesome service. Appt was about an hour as expected and included the recall inspection. Got a bonus shoulder massage while waiting! Thanks Acura if Brookfield!

- deklined, DEALERRATER

Acura of Brookfield’s service has always been exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable.

- CLIFFORD.DUNTEMAN, DEALERRATER

Acura's personalized service is outstanding. Use of a loaner, the car wash and vacuumed interior is definitely a plus! Thank you very much for the extra care.

- CLANEY0, CARS

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of.

- Ddysart, CARS

Great! Very helpful in exposing what needed to be done. So far after one day it seems my brakes are great, no noise, so much better.

- sdries, CARS

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes.

- Mike, CARS

Acura’s personalized service is outstanding. Use of a loaner, the car wash and vacuumed interior is definitely a plus! Thank you very much for the extra care.

- CLANEY0, DEALERRATER

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of.

- Ddysart, DEALERRATER

I am always very well taken care of! And my car is very happy as well. I will be back again and again thank you

- mshenes, DEALERRATER

Went in for accelerated service. Was in and out in no time. My car didn't need anything this visit but it was nice getting an update on my tires and brakes.

- Mike, DEALERRATER

Great! Very helpful in exposing what needed to be done. So far after one day it seems my brakes are great, no noise, so much better.

- sdries, DEALERRATER

The service always seems very personal, treated like family.

- Richard Hansen, GOOGLE

The department of service doing a great job working on my 2016 MDX I would recommend people to trust and I appreciate being very helpful

- Malachi, DEALERRATER

Excellent service and very professional employees. The experience was top notch. I would definitely come back and will highly recommend this dealer to others. I was extremely impressed with everyone involved in the sales process.

- jkumbier0, CARS

I am always well taken care of!!

- Martha Henes, GOOGLE

Excellent service and very professional employees. The experience was top notch. I would definitely come back and will highly recommend this dealer to others. I was extremely impressed with everyone involved in the sales process.

- jkumbier0, DEALERRATER

I called Racine Honda regarding a part for a 2000 Integra and was told that they don't carry parts that old anymore and hung up. I then called here and Wayne was very helpful! While he did not have the part in stock he was able to get me in contact with another Honda dealer that had it and I was...

- Casey L, GOOGLE

The service department at Acura of Brookfield is First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every service visit, they make you feel at home.

- todd.blazei, CARS

Recently purchased a 2017 Acura MDX. My sales associate Haralson was a pleasure to work with. His knowledge of the vehicle made it easy to make an informed decision. No pressure to make the sale. I had worked with other dealerships/ sales personnel and this was by far the best experience. John...

- linda kumbier, GOOGLE

The service department at Acura of Brookfield is First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every service visit, they make you feel at home.

- todd.blazei, DEALERRATER

The Xzilon coating was reapplied due to a minor accident. Their estimate for the amount of time it would take was right on. Thank you for the great service!

- denise w, CARS

Adam did a great job keeping me informed and explaining the work needed. Great job by the technicians as well! Great service all around! Thanks!

- dan.buss.wi, CARS

Adam did a great job keeping me informed and explaining the work needed. Great job by the technicians as well! Great service all around! Thanks!

- dan.buss.wi, DEALERRATER

The Xzilon coating was reapplied due to a minor accident. Their estimate for the amount of time it would take was right on. Thank you for the great service!

- denise w, DEALERRATER

Once again did not properly reinstall the cover over the engine. At least this time they did not break any of the buttons or the air filter plenum. Adam is great to work with. Very customer focused

- DHANSON3, CARS

I have had a great experience with them. I got the car at the end of December. Right away I had a problem with some sensors. At first they couldn't duplicate it. A couple people kept trying and they finally did. It took almost six weeks to get the parts. Shame on Acura. Not the dealerships fault.

- annetteclason, CARS

I have had a great experience with them. I got the car at the end of December. Right away I had a problem with some sensors. At first they couldn’t duplicate it. A couple people kept trying and they finally did. It took almost six weeks to get the parts. Shame on Acura. Not the dealerships fault.

- annetteclason, DEALERRATER

Once again did not properly reinstall the cover over the engine. At least this time they did not break any of the buttons or the air filter plenum. Adam is great to work with. Very customer focused

- DHANSON3, DEALERRATER

I always get a free loaner when my car is in to be serviced . They are great about calling to let me know what's going on with my car.

- THERAPYDOGMOM, CARS

I always get a free loaner when my car is in to be serviced . They are great about calling to let me know what’s going on with my car.

- THERAPYDOGMOM, DEALERRATER

Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes away the stress of making arrangements to Drop off and pick up my car. Thank you!

- TRATRA2, DEALERRATER

Great service as usual, no complaints, friendly staff, fast service.... never had anything but great service over last 20 years coming into the Acura dealership l

- TJSAIKIE, DEALERRATER

Great service as usual, no complaints, friendly staff, fast service.... never had anything but great service over last 20 years coming into the Acura dealership l

- TJSAIKIE, CARS

Always pleasant and excellent customer service and clarity with what is going on with my car. And the use of a courtesy car is the best. It takes away the stress of making arrangements to Drop off and pick up my car. Thank you!

- TRATRA2, CARS

David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them down? He was knowledgeable about the vehicle I was looking at and actually pointed me towards another vehicle that had recently arrived. I ended up...

- Mike P, DEALERRATER

A perfect experience!

- John Mortimer, GOOGLE

David was up front with me and greeted me outside when I came in the lot. Other dealers I visited a sales rep never even came out, I had to hunt them down? He was knowledgeable about the vehicle I was looking at and actually pointed me towards another vehicle that had recently arrived. I ended up...

- Mike P, CARS

I just recently got my alternator replaced the service was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experience

- LATASHAELAM, CARS

I just recently got my alternator replaced the service was ok. The staff was nice I just had to make an extra trip because they forgot to program my radio and clock but other than that it was an ok experience

- LATASHAELAM, DEALERRATER

Derrick gave an excellent welcoming / they pulled my air filters promptly to show me / my ILX got a terrific cleaning & routine maintenance! Much appreciated their terrific/overrall service -

- GamerBros99, GOOGLE

David and Brian were the best. I came in with a loan and interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved, David took his time showing me how everything worked with the vehicle I purchased. I...

- Diamond H, CARS

David and Brian were the best. I came in with a loan and interest rate already approved. Brian was able to get me a loan with a better interest rate with lower monthly payments. Once everything was approved, David took his time showing me how everything worked with the vehicle I purchased. I...

- Diamond H, DEALERRATER

Service was completed in a clean and efficient way. Gary was very helpful explaining the process and how things were progressing throughout the day. Good experiences.

- mherte42085, DEALERRATER

Service was completed in a clean and efficient way. Gary was very helpful explaining the process and how things were progressing throughout the day. Good experiences.

- mherte42085, CARS

Dave was helpful and accommodating with my concerns. Accelerated service was done in a timely manner and car wash was done well. Service was reasonable price. Always have my Acura serviced at the dealer.

- nhtvyy, DEALERRATER
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