Acura of Brookfield

Acura of Brookfield Map Location
Service/Parts: 262-565-6519
Sales: 262-565-6501
Close
Service/Parts: 262-565-6519   Sales: 262-565-6501  

Closed March 25th – April 7th.

Updated Hours

Why Service at Acura of Brookfield?

Why Service at Acura of Brookfield?

Dealership Information

Visit Our Service Department

Have you been searching far and wide for a maintenance team that covers all the bases? We at Acura of Brookfield are here to point you in the right direction when you visit our full-fledged Service Department. We include a staff of factory-trained experts and our goal is to get the job done right the first time. This is evidenced by our 2018 Fixed First Visit (FFV) award! When you are ready to get back on the road with confidence, pull into our service bay.

Mechanics

One of the reasons why we thrive when put to the test is our service specialists that put a premium on quality automotive care. There isn’t an issue big or small that we can’t handle, so whether you need an oil change or engine overhaul, we will be able to lend our assistance. Each of our technicians completes 244 online modules of Acura product and training to ensure that they know the ins and outs of each driving option that comes through our doors. They also are required to attend seven weeks of Acura factory training for your quality assurance. We play host to four Service Advisors with an average of 22 years of service, and we have invested over $700,000 in equipment, repair tools, and special diagnostics proprietary to Acura. As you can see, we pride ourselves on our close attention to detail!

Benefits

When you drop by our location, you can be confident that you will have a luxury experience from start to finish. We boast market exclusive Concierge Pickup-Up and Delivery Service, so you won’t have to worry about finding a ride or taking public transportation to get to our location. If your service is going to take a while, then you can hop behind the wheel of one of our Acura loaner vehicles or opt for free shuttle service, so you aren’t stuck at our location. If you decide to stay, you can relax in our upscale waiting room that includes free Wi-Fi, Starbucks coffee, HDTVs, and workstations. We also offer complimentary chair massages on Mondays and Fridays if you want to let off some steam while you wait for your vehicle to be taken care of.

Online Tools

We at Acura of Brookfield understand that bringing your beloved driving option in for service can seem like a time-consuming task. That is why we include plenty of online features to help streamline your visit. These include the Ask a Tech form that will allow you to get in touch with one of our well-versed mechanics right from home. Once we receive your submission, we will get back to you as soon as possible with a detailed response. You can also Schedule an Appointment for Acura Accelerated Service to have a multitude of maintenances taken care of in one fell swoop to save some time. Lastly, we recommend that you take a look at our Service Specials to line your pockets with some extra cash.

Why service at Acura of Brookfield? We think our knowledgeable team and state-of-the-art facility speak for themselves! If you have any questions, contact us at 262-565-6519.


Service/Parts Hours

262-565-6519
Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Thursday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Sunday Closed

Contact Information


Testimonials

"Acura of Brookfield is probably the best run dealership..."

DFREDERICKSON0
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Acura of Brookfield is probably the best run dealership and service organization I have dealt with for many years. I have bought four cars from them since the early eighties and keep returning. The service department is clean, courteous and honest and professional and I feel that I can trust them implicitly

"Best car buying experience"

Saul29
DEALERRATER
3-26-2020
Full Star Full Star Full Star Full Star Full Star

Buying a car was one of my least favorite things to do, but my recent experience with this team has swayed my feelings. Jacob was knowledgeable and informative of the product he represented, actively listened to what I needed from a vehicle, and then paired me with it. I was impressed how outgoing, respectful, and courteous all of the staff was with me and my wife, aside from being knowledgeable. Thanks for a great experience!

"I am completely satisfied with the way I was treated at..."

bjkuntzsch
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

I am completely satisfied with the way I was treated at Acura of Brookfield. The service writer was polite, informative and a very caring person. I am very satisfied with the repair that was done to my RDX.

"Pleasure to work with Colin, he gave an accurate estimate..."

Happy customer
DEALERRATER
3-25-2020
Full Star Full Star Full Star Full Star Full Star

Pleasure to work with Colin, he gave an accurate estimate of the repairs required as well as keeping me informed as to the status of the repair schedule.

Great Car Buying Experience

nazynelly
CARS
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

"Great Car Buying Experience"

nazynelly
DEALERRATER
3-23-2020
Full Star Full Star Full Star Full Star Full Star

Car buying can be an uncomfortable experience but with the help of David Kaemmer we were able to find it to be pleasurable. He was helpful and knowledgeable from start to finish.

Came in for an oil change. Service is always professional...

chinmd29
CARS
3-20-2020
Full Star Full Star Full Star Full Star Full Star

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

"Came in for an oil change. Service is always professional..."

chinmd29
DEALERRATER
3-20-2020
Full Star Full Star Full Star Full Star Full Star

Came in for an oil change. Service is always professional and courteous, and the waiting room is comfortable. Acura makes the process very easy. Plus the complimentary car wash is a nice bonus.

Alex Espinal
Alex Espinal
GOOGLE
3-19-2020
Full Star Full Star Full Star Full Star Full Star

"Service Appointment "

MDOUCAS
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

"It’s been some years since I have been to Acura of..."

JENNINE
DEALERRATER
3-19-2020
Full Star Full Star Full Star Full Star Full Star

It’s been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

Service Appointment

MDOUCAS
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Completely satisfied with the quality of service and my advisor. The whole staff is very friendly and catered to my needs. I would highly recommend the dealership.

It's been some years since I have been to Acura of...

JENNINE
CARS
3-19-2020
Full Star Full Star Full Star Full Star Full Star

It's been some years since I have been to Acura of Brookfield for service and it is nice to see most of the same people working there providing quality service in a friendly and clean environment.

"Awesome as usual. Will never take my 2012 TL anywhere..."

gwmorgan
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

"Great service. Always professional and quality work...."

cplazak
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

Awesome as usual. Will never take my 2012 TL anywhere...

gwmorgan
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Awesome as usual. Will never take my 2012 TL anywhere else! Even though the costs are a little bit higher, I have never had a better experience with a dealer service department. I have been coming in for years.

Great service. Always professional and quality work....

cplazak
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Always professional and quality work. Excellent communication. The online scheduling is easy and takes the hassle out of service. They make the experience positive.

"Always extremely happy with the service. Particularly so..."

JSWILBER
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

"Very professional and helpful staff. Waiting area very..."

Don
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

Very professional and helpful staff. Waiting area very...

Don
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Very professional and helpful staff. Waiting area very clean and comfortable. Best thing was that the cost was quite a bit less than other Acura dealers in Wisconsin.

Always extremely happy with the service. Particularly so...

JSWILBER
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Always extremely happy with the service. Particularly so yesterday with the protections in place regarding the Coronavirus. All employees had on rubber gloves, for example, and after I paid, the cashier wiped my credit card with a disinfectant wipe before returning it!

Very happy with service. Very professional and explained...

Link182
CARS
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn't currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn't be happier.

"Very happy with service. Very professional and explained..."

Link182
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn’t be happier.

"Excellent service. "

Mary Ann George
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

Excellent service.

Mary Ann George
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

My Acura car was towed in. Brake light was on. Dan Surges handled everything in a professional manner and kept me updated about the service

excellent

BUCKYMD
CARS
3-11-2020
Full Star Full Star Full Star Full Star Full Star

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

"Colin greeted me quickly and pleasantly as I drove my car..."

VlB
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

"excellent"

BUCKYMD
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with.

"No a bait and switch , nor no added cost tagged on at..."

Heavenlywonder23
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

"Great service experience, no surprises! Dan Surges..."

donsladek
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

"I appreciate the service, including, but not limited to..."

Tgrizzer
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

Great service experience, no surprises! Dan Surges...

donsladek
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back!

Colin greeted me quickly and pleasantly as I drove my car...

VlB
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience.

I appreciate the service, including, but not limited to...

Tgrizzer
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding.

No a bait and switch , nor no added cost tagged on at...

Heavenlywonder23
CARS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

No a bait and switch , nor no added cost tagged on at the table for extra features that was not listed online like at the accura in Illinois did me. The price was the price listed . Friendly,knowledgeable and over a great experience . Thank you Janetlynn

"Service people handled the service requirements quickly..."

Service I have come to expect
DEALERRATER
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

Service people handled the service requirements quickly...

Service I have come to expect
CARS
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Service people handled the service requirements quickly while keeping me fully informed want was going on at all times, it is something l have come to ecpect. Excellent service.resonable pricing. No o

"Colin and Dave were very helpful - explained the service..."

EMMYBETHH
DEALERRATER
3-6-2020
Full Star Full Star Full Star Full Star Empty Star

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

Colin and Dave were very helpful - explained the service...

EMMYBETHH
CARS
3-6-2020
Full Star Full Star Full Star Full Star Empty Star

Colin and Dave were very helpful - explained the service - helped with tire purchase - overall the service was great - and I left with clean shiny car

"When pulling up to the service dept, it always appears..."

mschock10
DEALERRATER
3-5-2020
Full Star Full Star Full Star Full Star Full Star

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

Great car shopping experience

Michelle Saglibene
EDMUNDS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

As like most people I don’t like car shopping. I’d been looking for months. Of all the dealers I’d gone too, Al at Acura was amazing! His knowledge of the vehicle, his way of making you feel very comfortable, not pushy demeanor was great. The customer service we received before during and after we made a purchase was above and beyond! They definitely made car shopping a good experience from start to finish! Thanks again Al! ( And Acura Staff)

When pulling up to the service dept, it always appears...

mschock10
CARS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

When pulling up to the service dept, it always appears clean and there is no waiting to be helped. Colin is a professional and a nice guy too!

The dealership was fine. I also feel they left room to...

jamestj83
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

The dealership was fine. I also feel they left room to negotiate the price of the vehicle. I'm very please and I would buy a vehicle from them again!

"Great experience. Stuart B., Annie K., and team were..."

mlpape
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.

"The dealership was fine. I also feel they left room to..."

jamestj83
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

The dealership was fine. I also feel they left room to negotiate the price of the vehicle. I’m very please and I would buy a vehicle from them again!

"A12 service"

MZYWIEC
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Took about 1 hour, brought my book and pan hour later I was out! Had a. Up of coffee, got the car washed all set

Great experience. Stuart B., Annie K., and team were...

mlpape
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Great experience. Stuart B., Annie K., and team were consistently nice, personable, accommodating, and expedient with the purchase process. They were patient with me, my wife, and our kids throughout the process of indecision. Stuart made us aware of any incentives that would help us save for a more reasonable price. They did not try to sell us on extras that we did not ask for or or need. We were actually surprised at how reasonable our price was after trade-in and incentives. I would purchase from Acura of Brookfield again in a heartbeat.

A12 service

MZYWIEC
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Took about 1 hour, brought my book and pan hour later I was out! Had a. Up of coffee, got the car washed all set

Read More