Acura of Brookfield Precision Team 2019

2019 Precision Team

Acura of Brookfield has earned Acura Precision Team distinction for the 16th time and 11th consecutive year.

The Acura Precision Team distinction is an exclusive honor for select dealerships that deliver an outstanding client experience while achieving operational excellence. Acura of Brookfield was one of only 85 Acura dealerships nationwide to earn this exclusive honor for 2019.

Acura dealerships recognized for the Acura Precision Team honor deliver exceptional results across their business operations as measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance.

“I’m extremely proud to honor Acura of Brookfield as an exclusive member of our Acura Precision Team for consistently exceeding expectations and creating trusted relationships with our Acura clients,” said Jon Ikeda, vice president and Acura Brand Officer. “Acura dealers play a critical role in advancing the brand, and this award recognizes Acura of Brookfield for embodying our Precision Crafted Performance DNA every day.”

“This award is made possible by the outstanding effort of our 78 Dealership Associates who truly enjoy satisfying our wonderful clients” said Mike Baker, Dealer Manager at Acura of Brookfield.

2018 Council of Excellence

2018 Council of Excellence

Acura of Brookfield, has earned the prestigious Council of Excellence Award for superior automotive financial services in 2018.

In 2018, only the top 15 percent of Acura dealerships were recognized by Acura Financial Services® as Council of Excellence achievers, making this dealership and business management team truly extraordinary.

“Our Council of Excellence dealerships apply their financial services expertise to offer the kind of support that our Acura clients understand and appreciate. It is a pleasure to announce that Acura of Brookfield has achieved Council of Excellence status,” says Ferrell Kemp, vice president, National Operations and Sales for American Honda Finance Corporation.

Fixed First Visit Award Winner

2019 Acura Fixed First Visit (FFV) Award

Acura of Brookfield has earned the 2019 Acura Fixed First Visit Award.

This award is for Acura Dealers who acheive an overall Fixed First Visit Score of 95.8% of better.  

Acura Enviromental Leadership Platinum Award

Acura Enviromental Leadership Platinum Award

As a result of our new construction and renovation, we received the Acura Environmental Leadership Platinum Award.  This is the highest of three award levels the others being gold and silver.  We attained this by installing energy efficient systems and fixtures, all LED lighting with occupancy sensors, recycling, all-native landscape without irrigation, cool (white) roof, 7-day programmable thermostats and more.  Acura of Brookfield is the ONLY Acura dealership in the Midwest that qualified for the platinum award level out of 20 dealerships that applied.

Acura Client Excellent Award Winner

2019 Acura Client Excellence (ACE) Award

Acura of Brookfield has earned the 2018 ACE Award for outstanding client experience in service.

This award is for Acura Dealers who acheive an overall Acura Client Experience Score of 93.0% of better.  

2020 DealerRater Dealer of the Year

Acura of Brookfield has been awarded a 2020 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on

DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.

The Dealer of the Year Awards will be given to car dealership that have the highest PowerScore™ in their brand category, both at national and state/provincial levels.

Each dealership's PowerScore will be calculated using a Bayesian algorithm that considers the dealership's average DealerRater star rating as well as the total number of reviews written about the dealership during that calendar year.

To be considered for the Dealer of the Year Awards a dealership must have:

  • • Minimum of 25 reviews on DealerRater for the calendar year
  • • Average minimum star rating of 4.0 on DealerRater, with 5.0 as the            highest possible rating
  • • At least one review on DealerRater per quarter during the calendar year
  • • Must not have been blacklisted within the calendar year

2020 DealerRater Consumer Satisfaction Award

Acura of Brookfield has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.

The Consumer Satisfaction Awards represent an expansion of our annual recognition program for top car dealerships in the U.S. and Canada. The program is intended to compliment our annual Dealer of the Year Award.

Consumer Satisfaction Award recipients must meet the same requirements as the Dealer of the Year program as described above. The Consumer Satisfaction Awards are given to the following:

  • • Top 10% U.S. franchise dealers based on their PowerScore
  • • Top U.S. used car dealerships based on their PowerScore
  • • Top Canadian car dealerships based on their PowerScore

Current Dealer of the Year Award recipients are also eligible to receive the Consumer Satisfaction Award.